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Cracker Barrel Old Country Store

  1. Kentucky
  2. Kentucky Food
  3. Jeffersontown Food

Reviews, get directions and contact details for Cracker Barrel Old Country Store

Cracker Barrel Old Country Store

About

Quality breakfast, lunch and dinner menus featuring home-style foods and a retail store that offers gifts, music and packaged foods.

Story

Cracker Barrel Old Country Store offers a friendly home-away-from-home in its stores and restaurants. Guests are cared for like family, enjoy home-style food and unique shopping - all at a fair price.

Address: 1401 Kentucky Mills Dr, Jeffersontown, KY 40299, USA
Phone: (502) 266-8895
State: Kentucky
Zip Code: 40299


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Reviews
We like to go here to eat before we go to the movies. The food and service is always awesome. Our last visit was so good had to do a review. They was packed, only one table open when we walked in but the staff was great. Got our food in less than 15 minutes after ordering and it tasted amazing. Our waitresses name was Sho and I think she was the best waitress we have ever had. Friendly and great customer service. Even though she was extremely busy she would take the time every few minutes to check on us to make sure everything was ok....The manager was even helping the staff with customers and cleaning tables. He's doing a great job running that place.
8 years ago (06-03-2017)
Every few weeks my co - workers and I order food from here and at this point I'm not sure why we keep going back. The past 3 times there has been an issue. The first incident was when I called in our orders and waited 45 minutes to pick it up because I knew they'd be busy. I told the hostess and she instructed me to get in line to pay for it and she would call it to the counter. After standing in line for another 10 minutes the manager met me at the counter and told me I must've called a different store because I never placed an order with them. After showing him in my call log that I had placed the order over and hour ago and had been on the phone with his store placing that order for over 5 minutes he finally apologized and said the kitchen would start on the order. It was another 30 minutes before I left the store with our food and our biscuits and condiments were missing. The next two visits consisted of a very nice older lady who just couldn't seem to figure out how to split the check even though we had placed our orders separately and had to wait for someone else to be available to ring us out, extensive wait times on orders that had been placed well in advance, missing food, more waiting for said food, and lack of general "Old Country Store" feel that they're known for. Somehow I'm still holding out hope for a genuinely good experience at this location.
8 years ago (10-01-2017)
My mom and I have made it a habit to visit a Cracker Barrel on our Mommy & Daughter day outings and this has to be our favorite location. The wait and host staff here are simply amazing! Thank you ALL for making our outings even more special.
8 years ago (22-02-2017)
We thoroughly enjoy going to this Cracker Barrel. The employees are always kind, the wait is rarely very long for our food, and it's a great way to spend a Saturday late morning. The place is pretty clean and well managed, but somehow has this overall sticky feeling.
8 years ago (25-01-2017)
Very disappointed. Food quality was very lacking. Gravy bland and undercooked- tasted like raw flour, our scrambled eggs were runny in the middle. I ordered a side of hashbrown casserole, I paid almost$3.00 for it the serving was maybe 1/3c. The biscuits looked more like some kind of bread roll. I've always loved Cracker Barrel, unless they improve the quality of their food, sad to say, not with the money. I did inform waitress, who said she would let the manager know.
8 years ago (24-01-2017)
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