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Reviews, get directions and contact details for Crest Lodge Historic Mountain Inn

Address: 23508 Lake Dr, Crestline, CA 92325, USA
Phone: (909) 338-4792
State: California
Zip Code: 92325


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Reviews
Don't let the pictures fool you. This place is much better in person than by just looking at the pictures. It's clean and cute! Definitely recommend it!
7 years ago (18-06-2017)
I went to the Crest Lodge Historic Mountain Inn this past weekend for a wedding. It was a beautiful location. The only down side is there was a bit of construction right now.
7 years ago (10-07-2017)
We chose this place because it had solid reviews. On the phone, the manager was friendly and helpful but things changed when we got there. Maybe he was having a bad day but it affected our trip for the worse. TL;DR this place smelled bad and the manager is a jerk who held onto our deposit for weeks. The manager showed us to our cabin ("Arrowhead"). Upon entering the cabin, I noticed a slight smell. It was a little nasty but I figured it was subtle enough to get used to and it was late on a Saturday so we didn't feel like trying to argue with the guy for a cancellation. He asked if we wanted the wifi password and we said sure (thinking we might watch something on Netflix later). Speaking to us like children, he treated it like a riddle rather than writing it down like everyone else does. This little game was kind of annoying; I'm sure it's his normal schtick but it was delivered with an unusual amount of attitude. It would have been no big deal except that when we logged on finally there was no internet. It was around this point that we opened the bathroom door and smelled the worst mildew I've ever encountered. We had to keep the door closed and hold our noses while in there. The guy had mentioned that the wifi had been down for hours earlier so I went to the office to tell him the wifi wasn't working again. He didn't believe me or simply didn't care. He said his son was using the wifi in the next room. After I pressed, he admitted his son was on another wifi network. So then I asked where the wifi router for our cabin was. "Right here" he said, gesturing behind him. "So the wifi router for our cabin is 50 feet away with a few thick walls between?" "Yeah, SO?" I finally got a weak signal on my phone while standing less than 5 feet from the actual router. Tired of arguing, I started to leave but not before asking for some deodorizer for our stinky bathroom. He said that he didn't have any... the maid might but she wasn't there. Very helpful. Back in Mildew Cabin, the wifi still wasn't working. We're old enough to know that some battles just end up not being worth the time and emotions wasted so we decided to just go to dinner and chalk this up as a loss. I really have no idea where the attitude came from or why he wouldn't bother to check if the wifi was working in our cabin or address the smell I complained about. I know customer service can be challenging but curmudgeons should probably stay out of this line of work. (I would have submitted this two weeks ago after we got back but he didn't give us our deposit back for two weeks because they were on vacation.)
7 years ago (28-06-2017)
I am local Electrical Contractor and was called by management to troubleshoot and repair main entrance gate for safety reasons. I pre formed my services and repaired the main entrance gate and it took over 45 days to pay invoice #2 and still have not been paid for invoice # 3, which was emailed on 3-31-2017 with reminder in the email that invoice#2 had not been paid. Just a heads
8 years ago (11-05-2017)
We stayed for four days and four nights. My little girl and I. It was awesome. We had a relaxing time. Just what I needed. The cabins are very clean. They keep them up really good. Jerry was super nice. I cant wait to go back. Thank you guys, we had a nice stayed.
8 years ago (03-10-2016)

Reviews, get directions and contact details Crest Lodge Historic Mountain Inn.

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