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Reviews, get directions and contact details for Crystal Run Healthcare Newburgh

Address: 1200 NY-300, Newburgh, NY 12550, USA
Phone: (845) 725-0100
State: New York
Zip Code: 12550


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Reviews
Good luck trying to reach anyone via phone. It's menu after menu after menu, and when you FINALLY get to a real person, they like to play a game of ping pong with you where they will redirect you to a different department, (Which results in more menus) and then that department will then redirect you right back to the first department again, and after ALL that, once they're done with their little games, when you finally manage to keep someone on the line and not get transferred to a different department, you will get an annoyed customer service rep, who will let you know that they're annoyed at you for wasting their time. Have fun with that.
7 years ago (09-11-2017)
The Dr.'s and staff are great here. There's no such thing as wait time here. Very clean and nice place to be seen
7 years ago (25-10-2017)
Dr. Ton, an endocrinologist, was amazing! He speaks to you directly and makes sure you understand everything he is saying. By far the best doctor encounter I have ever had. The facility is great as well, very clean and barely any waiting time. Overall, I had a great experience.
8 years ago (28-07-2017)
I came to urgent care for something completely unurgent. I have been here longer than I have waited in most emergency rooms. So if you've got some time and there's nothing pressing going on.. come here! If not, you're better off going to the emergency room.
8 years ago (24-08-2017)
in the last week On Sunday October 15th I Awoke at 4am in horrific pain in lower back. Barely could crawl to my car to drive myself. I live 5 minutes drive to emergency one in New Windsor New York . But upon arrival I was completely disappointed frustrated and angry that I needed to find the new Urgent Care Center further away . This was my experience . Upon arrival to the front desk the young female working assumedly could see me struggle through the door but does not greet me,ask me my pain level ,or if I needed a wheelchair. In pain barely able to speak, I explained my symptoms as I was crouching onto her counter to stay partially upright. After my explanation ,she goes into consult with her doctor on call. She returns to inform me the doctor said they won't prescribe pain medications.That's it! Still no offer to assist me! I hate pain meds,I didn't ask for pain meds and the reason they're in the business is to serve the people who suffer. I felt insulted,in pain, and lost all confidence in this place.I Immidiately looked up more information on possible alternate Urgent care in the area. I ended up in Crystal Run. Immidiately I was greeted with wheelchair and made to feel they wanted to help me. I'm home ,the pain is minimized. The doctor administered a shot and prescribed a combination of muscle relaxers and Crystal Run has a new patient. They're professional ,caring, and immaculate and I was in And out in one hour. Also, no narcotic pain medications were needed! Draw your own conclusions.
7 years ago (16-10-2017)
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