Emergency One

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Address: 306 Windsor Hwy, New Windsor, NY 12553, USA

Phone: (845) 787-1400

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State: New York

Zip Code: 12553

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Reviews

On Sunday October 15th I Awoke at 4am in horrific pain in lower back. Barely could crawl to my car to drive myself. Upon arrival to the front desk the young female working assumedly could see me struggle through the door but does not greet me,ask me my pain level ,or if I needed a wheelchair. In pain barely able to speak, I explained my symptoms as I was crouching onto her counter to stay partially upright. After my explanation ,she goes into consult with her doctor on call. She returns to inform me the doctor said they won't prescribe pain medications.That's it! Still no offer to assist me! I hate pain meds,I didn't ask for pain meds and the reason they're in the business is to serve the people who suffer. I felt insulted,in pain, and lost all confidence in this place.I Immidiately looked up more information on possible alternate Urgent care in the area. I ended up in Crystal Run. Immidiately I was greeted with wheelchair and made to feel they wanted to help me. I'm home ,the pain is minimized. The doctor prescribed a combination of muscle relaxers and Crystal Run has a new patient. And no pain medications were needed. Draw your own conclusions.

 8 years ago (16-10-2017)

I moved here from an area over 2 1/2 hours away. Without knowing where to go in an emergency, this place was here to save us when our son fractured his arm. I don't know what I wouldn't done if they weren't so close by (to see that our son got the care and attention he needed).
The front reception area and staff are wonderful. The doctors are knowledgeable and caring. I will go there again if I can't see my own doctor when I need to. 

 9 years ago (14-01-2017)

Christina and Zoe were wonderful! I was seen right away. Dr. R was thorough and helpful. Emergency One is the best urgent care in the area.

 8 years ago (10-04-2017)

I didn't actually have a chance to see them but my son's regular pediatrician was not able to get us in for a last minute school physical and we called a few places and did not get the customer service that we received when I called here. The receptionist was very helpful and went out of her way to accommodate us. She explained how an urgent care would bill differently with our insurance, discussed other options and even faxed me the paperwork to save time in the office since I would have to pull my son out of school. We were able to get an appointment at the pediatrician so we didn't end up going in but the limited experience I had was great.

 9 years ago (06-09-2016)

In and out within 30 minutes on a Sunday.
Filled the Antibiotic prescription and was back on the couch.  Terrific.

 9 years ago (23-12-2016)

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