CS Automotive

Reviews, get directions and contact details for CS Automotive

About

Cool Springs Automotive LLC (CS Automotive) was founded by Rob Auernheimer based on over 30 years of automotive repair and service.

Story

Full-service Lexus, Toyota, Acura and Infiniti service!
YOUR DEALERSHIP ALTERNATIVE!

Mission

We aim to provide personalized customer service with fair and honest prices. We treat our customers like family.

Address: 610 Church St E, Brentwood, TN 37027, USA

Phone: (615) 678-7740

Website

moc.otuascym@ecivres

State: Tennessee

Zip Code: 37027

Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Great customer service! Staff take care of car needs like it was there own and take time to explain all that was done and needs to be done either immediately, months to come or within the year! My car stays healthy and it is worth every penny in the peace I now have! if your a single woman and tired of googling everything or asking guy friends about things wrong with your car. , I Highly recommend you give them a visit.

 7 years ago (29-10-2017)

Have used them for years on 2 vehicles, esp for bigger, more complicated, or hard to find issues where others had failed. Originally was referred to them by another shop that I was using when a job was beyond that shops capabilities. Have continued to use CS for several jobs ever since. Very honest, accommodating, knowledgeable, quality work, great warranty.

 7 years ago (20-12-2017)

Super customer service and friendly folks ! Gave me an honest and fair estimate and was really happy with their work.

 7 years ago (07-02-2018)

I recently took my Toyota to CS Auto when I noticed my brakes grinding.   Many times in the past, I (and I'll bet you, too) have received "the call" from the repair shop, in which they recommended repairs that didn't make a lot of sense at a price that seemed completely inappropriate for the work needed. My experience at CS Auto was the complete opposite -- I felt informed and educated about the condition of my vehicle, which made it really easy to make a confident decision about repairs. 

After I dropped my car off, I was elated to receive two emails: 1) A full report about my vehicle telling me what was wrong and what needed to be fixed by priority. It was incredibly informative, educational, and helpful. 2) An invoice itemizing each recommended item/service I needed to purchase for my vehicle. 

There was also a note that they would call me later to talk through everything giving me plenty of time to review and digest the report and invoice so I would be able to make a logical purchase decision. 

I cannot say that I've ever experienced the level of transparency and quality of service from an automotive service center. I could probably count on one hand how many reviews I actually ever take the time to write, but the service here was so outstanding that I wanted to take the time to write this. 

I have two Toyotas - 99 Landcruiser and a 2006 4Runner and will have them both serviced at CS Auto from this point forward.

 7 years ago (28-10-2017)

Very friendly. Explained everything to me. Provided options. Will most definitely return with my Lexus and bring my wife's Toyota!

 7 years ago (18-11-2017)

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