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Reviews, get directions and contact details for CTS Custom Tailoring Services

Address: 18900 W Bluemound Rd # 30, Brookfield, WI 53045, USA
Phone: (262) 796-0434
State: Wisconsin
Zip Code: 53045


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Reviews
I was very pleased with the alterations that I had done on my bridesmaid dress as well as my daughters' flower girls dresses. Great customer service, very knowledgeable and friendly staff. All dresses were ready to pick up on the day I was told. She even fixed a clasp and tacked in straps to my dress onsite! Wonder experience, I will continue to use CTS for all my alternation needs in the future.
8 years ago (22-06-2017)
I have been a customer of CTS for years and have taken in everything from casual clothes to formal event dresses for weddings and special events. I have also taken in items for my children and husband, which have included work suits and casual attire. The team does high quality work and is great to work with. I greatly appreciate the friendly service and attention to detail!
8 years ago (05-06-2017)
I was very happy with the quality of work on several new suits and pants. I have been to several tailors in the past but never completely happy. I will be only going to Custom Tailoring Services in the future.
8 years ago (07-06-2017)
have never reviewed a business in my life, but I felt it was important to share my opinion here...I am VERY disappointed with the work they did for me. I wanted sleeves added onto a dress. They told me it was no problem and that I was giving them plenty of time to get it done. I even asked them beforehand if it mattered what material I chose because I wanted to make sure everything went smoothly and came out right. "No, we know how to work with any material." They called me to pick up the dress at 4:30pm the day before it was their absolute last day to get it back to me. When I got it the next day, it looked NOTHING like it should have, the sewing was elementary, and the lines/shape was neither what I had asked for nor did it compliment the dress. When the lady saw how disappointed I looked she asked if I was OK with it. I told her not really, but I need the dress and the work is done, so what can I do? She said, "Well, the look can change depending on which material you choose." What a ridiculous excuse when I specifically asked about material AND went out of my way to choose one that difficult to work with! I used the same fabric to sew a belt for the dress and I'm a novice sewer. Anyways, if you just need to hem your pants or something, maybe you will find them satisfactory, but if you want quality design or serious alterations, I highly advise you go to someone more knowledgeable and professional.
9 years ago (14-10-2016)
I am a frequent shopper at Allure they they use CTS, so I decided to take a dress in for a slight alteration for a wedding. When they called to let me know the dress was ready they were sure to mention the only take cash or check. However they failed to mention their very limited Saturday hours. When I arrived at 1pm on Saturday to pick up the dress I realized they were closed. I unfortunately needed the dress for a wedding the next day. I called a couple of times hoping someone would be check the message and be able to save the day. Unfortunately that was not the case. I frantically had to search for another dress to wear. On Monday when the store opened I received no phone call and when I went to pick up the dress all they told me was that they have limited hours because of their employees. I don't mind their hours, however they aren't convenient, but I believe they need to be reminding their customers of their limited hours. Very upset I was not able to wear the dress I had my heart set on.
9 years ago (10-10-2016)
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