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Reviews, get directions and contact details for CubeSmart Self Storage

CubeSmart Self Storage

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CubeSmart Self Storage delivers storage solutions at more than 900 locations nationwide. Our high-quality storage facilities offer affordable, easily accessible storage space for residential and commercial customers. We offer flexible lease terms, and small, medium and large storage units, as well as vehicle and boat storage.

Address: 2721 White Settlement Rd, Fort Worth, TX 76107, USA
Phone: (817) 348-0009
moc.tramsebuc@ksa
State: Texas
City: Fort Worth
Zip Code: 76107


Opening Hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: 11:00 AM – 3:00 PM


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Reviews
They over charged me on my first month rent. After I pointed out to Tammy right away, she promised me she will issue a refund on my next month rent. The second month she not only did not issue me the refund, but over charged me again. Again, I pointed out to them and asked for refund right away. She told me the system will not allow that. She will issue refund on my third month. I told her I would move out if she do not keep her promise. She swear up and down that she will do. And asked me to give them a Five star rating. Third month came and still no refund. I decided to move out. She insisted on charging me for Feb because 'I did not give them notice early enough' . She either deliberately over charged me or do not know what she is doing. BTW, I did receive my refund of $24 IN CASH!, which means she could have refunded me all along but choose not to. Then she told me I had to pay for Feb rent that I did not use. I left. There are a couple other storage places in the neighborhood. I do not need this kind of aggravation.
7 years ago (01-02-2018)
Perfect for my storage needs. The location is very clean and well maintained and they provide or sell everything you need to make storage easy. The manager I worked with, Jason, was personable and knowledgeable; he took me on a full tour and made the process very simple. Definitely recommend to anyone looking for a low hassle, high quality, and reasonably priced storage option.
7 years ago (19-12-2017)
Great customer service! Jason & Tammie are so helpful and easy to work with.! We were having to juggle with moving dates and not sure how many storage units we would need. Found us a great location and units together.
7 years ago (28-02-2018)
DO NOT USE THIS PLACE. Rats RUINED almost everything we stored here in 3 different storage facilities, and the manager didn’t care at all. I have dozens of disgusting pictures where rats chewed through and nested and peed and pooped on everything. MANAGEMENT DOES NOT CARE. It’s disgusting. When we were moving out, a massive rat ran right by us. Avoid this place. Edit: the district manager got involved. He’s been great. If he does what he said he would do (and he seems 100% like he will), I’ll change the rating.
7 years ago (24-01-2018)
CubeSmart set me up with a new storage unit, climate controlled and super super nice, at a much better rate than other local storage places. Very highly recommended.
7 years ago (18-03-2018)
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