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Reviews, get directions and contact details for Custom Comfort Mattress West Hollywood Store

About

Family owned mattress company handcrafting custom luxury mattresses of the highest quality natural materials in Southern California for 30 years.

Story

Custom Comfort Reserve- A Custom Comfort Mattress Company – brings three decades of manufacturing expertise along with the integrity of a family-owned business to the launch of the Reserve Collection.

The Custom Comfort Reserve showroom in West Hollywood showcases our own signature collection of mattresses all of which are healthy, high quality furniture, with an unparallel service to match.


Our Heritage
Custom Comfort Mattress is a classic story of the American dream. Started three decades ago by the Trudell family, the vision was to design a better mattress using traditional upholstery techniques. The first product was a single made-to-order mattress. Today, Custom Comfort Mattress remains a locally owned, made-in-Southern-California business that has grown to seven Showrooms.

At a time when “Made-in-America” is a rarity, Custom Comfort Mattress remains committed to producing a healthy, natural product that is crafted from raw materials resourced in the USA and built in Southern California. Each mattress designed and created in our workshop is an honest, genuine piece of American craftsmanship formed using techniques that date back decades.

Address: 8919 Beverly Blvd, West Hollywood, CA 90048, USA
Phone: (310) 651-2122
moc.sserttamtrofmocmotsuc@doowyllohtsew
State: California
Zip Code: 90048


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Reviews
You can custom order any bed in any size in any shape including the limited edition ones like the MLB. The staff is white glove service and it is family run. They work around you for pay and were it not for them, I would not have the same bed Hollywood stars and California governors sleep on. No pressure sales.
9 years ago (13-07-2016)
Wow! We are in the midst of finishing a new home in the Palm Springs area that has been a 2 year project, and I'll have to say that our bed buying experience with Custom Comfort has been the #1 experience of all the vendors that we have dealt with....and there has been a lot of them! We stumbled into the West Hollywood store without having ever heard of this company before, and were pretty tired after our 45 minute presentation from the Duxiana rep down the street a few moments prior. We walked in and had a very informative and pressure free education from Gary. We tried a few beds, and pretty quickly found one that both my wife and I loved (which is tricky because we have different preferences). We were on our way back to Canada so left it at that and were going to think about it. Upon our return we contacted Gary and were ready to place our order...but just before our designer found out about the thickness of the mattress (it had a top and bottom pillow-top) and thought it would not work with our room set-up. This began a back and forth with Custom Comfort and they were unbelievably patient through the whole thing and you could tell they just wanted us to be happy...you can tell they get that this is an important purchase. We finally decided on the 'Retreat' bed with just a top pillow top. It was delivered by very courteous guys, and they even threw in a couple of amazing pillows that we are about to buy more of. After a couple weeks of sleep, we were questioning whether the pillow top was a little too hard, and again contacted CC about our options. Even though the sale had been made, they provided the same pre-sale service and offered to add softness/replace the pillow top to see if that helped. My wife was hesitant to do just a 5% increase in soft instead of 10%, in case it wasn't enough. They were quick to say let's start with 5%, and if that's still not enough we'll do it again. To top this all off, when we couldn't find a time that worked for them to deliver another pillow top, they made a special trip all the way from LA to Palm Springs, on the memorial day weekend just so we'd have it before leaving for home. That's unbelievable!! The new top was the perfect adjustment, and we are now having sleeps that we've only dreamed of...they truly helped us find that perfect bed that I only used to think existed in 5 star hotels. We've been living a nightmare after purchasing a home from Ken Bernard and Bernard Investment Group at Vail Dunes in Rancho Mirage, CA, and this bed has been the bright spot. We are now almost 8 months past our close date and still dealing with the consequences of Ken Bernard's incompetence and disregard for his clients, so a good sleep has been a true blessing. Thanks Gary and we'll see you in the future for our next bed....hope you deliver to Canada!
10 years ago (10-06-2015)
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