CVS

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Address: 5220 W Rawson Ave, Franklin, WI 53132, USA

Phone: (414) 423-5257

Website

State: Wisconsin

City: Franklin

Zip Code: 53132

Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 8:00 AM – 9:00 PM
Sunday: 8:00 AM – 9:00 PM

Update Info

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Reviews

i wish i could give this place a -5 but there pharmacy department is the WORST. the tall guy with hair, looks like he's out of breath majority of the time, is EXTREMELY rude. the technician with the glasses is rude too.

 8 years ago (03-11-2017)

Whoa, reading some harsh reviews.  My insurance also goes through CVS. There is one pharmacy tech that is kinda rude but I think she doesn't even realize it. Recently I was waiting in line with 2 people off to the side clearly waiting for scripts to be filled. I was the only one at the counter. Instead of helping me or even addressing me to say I'll be right with you she just ignored me and then when she had one of those scripts ready she came to the register and acted like I had cut in line or something. It was weird. That type of awkward scenario has happened several times with that individual but everyone else I've dealt with at this CVS has been nice and courteous. The couple Pharmacists I've dealt with have been good. And they fill my scripts fast. Don't be deterred by the other bad reviews. This location isn't perfect but they certainly aren't that bad and I feel just fine about getting all my prescriptions filled here.

 9 years ago (01-05-2016)

Wow a lot of negative reviews.. I don't know if I am lucky or what, but I have never had a bad experience at the pharmacy or at the cash registers... I prefer to go here than Walgreens now. 

 9 years ago (26-09-2016)

Had a horrible experience.  Monica - cashier was very rude.  She was very harsh with her tone and insulted me during our check out.  She also knew nothing about their store policy.  She got all riled up because she couldn't answer a simple question about their store policy.  She is not a people person and shouldn't be working in a customer interfacing position. I know everybody has a bad day, but there is no reason to act irrationally with a paying customer.  I hope to never come into contact again with a person of her caliber. My whole store experienced was ruined.  

 11 years ago (24-03-2015)

I have seen the other reviews and feel compelled to weigh in. This group is rude and condescending to the limit. I had to laugh when I saw the name Cassidy featured regularly in the negative reviews. I experienced all of the situations others have mentioned. I returned to the store at promised times to be told I wasn't able to pick up certain scripts as planned and would have to return either later in the day or at a day in the future.  All of the issues for me involved pain medication. The first incident involved my attempt to pick something a day early before leaving town after I had been told it was ready . After I returned I was told Cassidy would not approve the medication a day early. After that the encounters involved me attempting to pick things up on the exact day they were to be filled only to have Cassidy tell me 'just because the doctor prescribed a certain dosage doesn't mean I should be taking it that way". The last straw was when she refused to fill a prescription that was due and told me SHE was tired of having to deal with ME every month and was refusing to refill any pain med prescriptions for me in the future. This was done over the counter with a line of people waiting. Nothing like being embarrassed in public by a condescending self-righteous person who obviously should not be dealing with the custumers who are keeping her gain fully employed. I had let this boil inside until I saw others had indeed had similiar confrontations. Thank you for listening. This format would not allow me to post the review without clicking on a star. My experiences however would lead me to click ZERO stars if that were possible.

 9 years ago (09-05-2016)

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