CVS

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Address: 629 Colonial Heights Boulevard, Colonial Heights, VA 23834, USA

Phone: (804) 526-3506

Website

State: Virginia

Zip Code: 23834

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Reviews

This is possibly the WORST pharmacy I have ever had the displeasure of dealing with. The store itself is good enough but if you need the pharmacy I strongly suggest driving a few more minutes to another location. I have NEVER got a script filled without a problem. I never like to leave reviews except when something was phenominaly good or abysmally bad. This pharmacy and the majority of the staff including the pharmacists fall into the latter category. My problem was solved with a simple insurance/doctor 'prior authorization' interaction by a young lady at another location in a matter of minutes as the pharmacist at this location informed me I had to contact my insurance company, send to doctor, and have doctor send it BACK to insurance company blah blah blah. I strongly advise using another location if its at all possible, this place is horrid and no one wants to, or is incapable of doing their job.

 8 years ago (23-09-2017)

This pharmacy is awful! About 5 years ago it was good when Lauren worked there, she actually saved my life during some hard times I went through. Others then and now, just awful! They are rude, they don't check their electronic scripts, they don't read or Listen to anything much really. They lose things a lot. Heaven forbid you call them on it, and politely, they are so rude and actually hang up on you. They gave my child a medicine that was wrong, and they actually made me pay for that and the correct medication! Then they decide to cut hours in pharmacy instead of getting people to work that know how. I could go on and on. So I switched to another pharmacy, the other ones close early too but Maybe they won't mess up so bad and it cost us our lives! What sucks is that Walgreens is 24hr but doesn't accept my kids insurance.

 9 years ago (27-11-2016)

Used the curbside pick up option here. When you order online they tell you that your order will be ready within 2 hours. Well I waited the 2 hours, they sent me a text saying my order was ready, and now I've been sitting here in my car for 20 minutes. Why am I giving you 2 hours to get my order together and why send a text saying it's ready if I still have to wait when I get here?

 9 years ago (04-02-2017)

The store itself is great. The pharmacy however leaves a lot to be desired. While the pharmacy staff is mostly friendly, they're often  super backed up and give horrible time estimates as to when prescriptions will be ready.  And when they are are backed up there is absolutely no hustle to catch themselves up.

 9 years ago (07-11-2016)

Excellent employees. ...they're always very helpful!

 9 years ago (29-10-2016)

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CVS

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