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CVS

  1. Texas
  2. Missouri City Convenience Store

Reviews, get directions and contact details for CVS

Address: 1610 Cartwright Rd, Missouri City, TX 77489, USA
Phone: (281) 835-0907
State: Texas
Zip Code: 77489


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Reviews
On Friday, Krystal was the front cashier on duty, she was pleasant and greeted my son and I as we walked in. She offered assistance and when I had trouble with a product I wanted, she quickly aided me. She smiled the entire time and treated each guest with excellent customer service!
8 years ago (11-06-2017)
I went this store on 3/12/17, expecting the worst experience ever due to the reviews. Starting from the Pharmacy (I was picking up a prescription), both the clerk and Pharmacist, recognized I was standing there and acknowledged me. Oh, let me not forget while browsing the stocked shelves a non pharmacy clerk asked if I needed help. We chatted and she was very helpful and pleasant. When I went to sign the ticket for rx, I reached for a pen on the counter, the lady behind the counter apologized for not asking if I needed a pen. WHAT get out of here! I started looking for the camera's, too nice. I have never been treated so respectful as a customer as I was in this store. This store that I was actually prepared for the worst service based on reviews. I even asked if the staff was new and told them why (ratings). Needless to say, I could not, not give them a 5* rating for how I was treated. KEEP UP THE GOOD WORK!
8 years ago (13-03-2017)
I just experienced horrible customer service at this location! I waited in the pick-up section for at least 10 minutes! I was not even acknowledged. Mind you there were 3 people behind the counter just running around and doing whatever they were doing. Oh, and I forgot to mention I WAS THE ONLY ONE THERE! When I approached one of the workers there that I needed help. She looked at me stupid. I asked, "excuse me can someone help me, I am here to pick a prescription." I was making eye contact with the worker, and I got nothing. She did not reply back! She looked me like I was stupid!! Then after a minute of looking at me she then said that I needed to go to the pick-up section. NEWS FLASH, I WAS ALREADY THERE! Anyways, she gave me my prescription and I was on my way. Horrible customer service ever! It does not matter how tired you are, or if you hate your job, or if you're about to close, you are there to service the customer. A fake smile would have helped for crying out loud. Better yet, an apology. By the way the person that helped me out, her name is Blessing. Not so much of a blessing tonight!
9 years ago (22-10-2016)
This is absolutely the worst pharmacy I have ever encountered. Whoever is the regional manager here is doing a horrible job. If you are understaffed, get more employees that can do the job. Waited over 20 mins and left to transfer my prescription to Walgreens.
8 years ago (29-04-2017)
THIS WAS THE WORST CVS I HAVE EVER WALKED INTO. MY HORRIBLE EXPERIENCE WAS WITH PHARMACY. IT WAS BUSY WHEN I WENT IN, I CAN UNDERSTAND THE HURRY HURRY.. BUT BECAUSE OF THERE HURRY HURRY THEY OVER LOOKED SOMETHING ON MY PRESCRIPTION AND MY HUSBAND JUST HAD MAJOR SURGERY AND NEEDED HIS MEDICINE AND I WAS NOT ABLE TO GET THAT MEDICINE YESTERDAY. MY HUSBAND HAD TO SIT IN PAIN ALL NIGHT LONG AND INTO THE MORNING. IF THEY WOULD HAVE DONE THERE JOB RIGHT THE FIRST TIME I WOULDN'T BE WRITING THIS REVIEW. I WILL NEVER EVER GO BACK TO THIS PLACE EVER AGAIN. THERE IS NO REASON FOR IT TO BE SO TRASHY. THERE WAS NOTHING ON THE SHELVES, IT WAS VERY HOT.. THE STAFF WAS JUST RUDE...
9 years ago (12-07-2016)
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