CVS Pharmacy

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Address: 1357 Lakewood Rd, Toms River, NJ 08753, USA

Phone: (732) 244-2376

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State: New Jersey

Zip Code: 08753

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Reviews

Nice clean brand new store however, one of their managers needs some extra training.  Entered the store with a 40% off coupon for a regular priced product.  Purchased an item that was $25 looking to get the discount.  A very nice sales representative at the counter informed me that the computer was kicking it back and notified the manager.  He said that he would be able to override it as sometimes that needs to be done. 
Dan the manager approached and looked at what the computer stated was the problem  " this product was on sale and did not qualify for the discount"  I explained that I did see it was buy one get one 50% off...however, I did not want the second item for the sale price and was willing to purchase only the one item at regular price. He was very short and curt with me and said "well that is considered a sale item and I can't help you".  I did reread the fine print and felt in no way was this a "sale" item since I was willing to pay full price.  I felt that I was inconveniencing him and that he seemed frustrated that he even had to deal with this issue.  I thanked the nice sales person who was at least friendly and spoke in a respectful tone. ..that is the only reason why I gave this review two stars.
Update:  Called corporate who did indeed tell me that I was correct and that he should have given me the discount since I was paying regular price.  They were very helpful and nice and offered me a credit on my CVS reward card.

 10 years ago (02-03-2017)

Nice new store. Friendly, helpful salespeople. 

 10 years ago (05-03-2017)

Great service

 9 years ago (16-10-2017)

Great Pharmacy staff.

 9 years ago (03-07-2017)

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