CVS Pharmacy

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Address: 1735 Massachusetts Ave, Lexington, MA 02420, USA

Phone: (781) 862-4080

Website

State: Massachusetts

Zip Code: 02420

Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 10:00 AM – 8:00 PM

Update Info

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Reviews

This pharmacy used to be ok. Now it’s going down the hill. It takes me 5 visits and 10 phone calls w my doctor to get birth control pills. I know the mistake is not coming from the doctor’s office. The system probably sucks and the pharmacist seems to lie to make you go away. If I have another kid im gonna sue them pay my bills, including college tuition.

Always seem to be out of basic things. Went in for greeting cards and wrapping paper. The display was abysmal. No wrapping paper at all and no one to help. This is my neighborhood store and the experience is consistently disappointing despite the renovation.

Very helpful and pleasant staff in all sections of the store, including the pharmacy.

They have always been rude and slow but my last time there I was actually disgusted! A woman was biting off her acrylics/gels while helping people. And I mean hands deep in the mouth.  Of course I didn't get my prescription because they said it will be a hour after coming In 3 separate times earlier every time my doctor called it in. NEVER GO HERE

Took over a week to get a simple Rx filled. Impossible to contact them by phone. Can't even leave a voicemail. Even doctors and CVS Customer Service can't get them to pick up the phone. This used to be my go-to neighborhood pharmacy, but I now have to go elsewhere. Don't let your doctor send a Rx here unless you are prepared to make multiple in-person trips to the location to get information.

Great convenience store near American University. Staff are friendly and welcoming. Great for a quick grab and go.

Pharmacy has not gotten any better. Customer service is lacking. Rude telephone and face to face interactions. Apparently the Pharmacist continues to allow this behavior according to previous yelp reviews. It appears the Spring Valley/American University community is starting to take their business to other pharmacies outside the community because of the poor interactions and service received here.

This used to be one of my fav CVS. Convenient near my job, and they always had my meds and customer service was A+. Last year or so, it's been downhill. My doctor will send them my prescription sometimes 2 weeks in advance, but whenever I call they 'never' have anything. Have to speak to a pharmacist every single month because they don't look at my script until I call. Today I have been trying to reach them about my Meds, and the phone rang for 20 mins. No one picked up. Called back 30 mins later, someone picked up after 2 mins, then she put me on hold and never came back. Left me on hold for 10 mins. Now it's been 4 hours later, called after 5 mins of the phone ringing, someone answered and hung up. And this has been happening on a monthly occurrence.

This pharmacy absolutely sucks. I just moved all my prescriptions to Rodman's.

I have been going to this CVS for over 2 decades. Unfortunately, lately, my experience with pharmacy staff has been mixed. There is one woman who has been there for over a decade--she is efficient, kind and personable. The newer assistants loudly chit chat constantly among themselves in front of the customers-it is unprofessional and frankly annoying.

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