CVS Pharmacy

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Address: 1414 University Ave, Berkeley, CA 94702, USA

Phone: (510) 647-3873

Website

State: California

City: Berkeley

Zip Code: 94702

Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews

Tl;dr: The pharmacy made a mistake and I had to pay $243.20 for it.  I went to get my COVID booster and flu shot. I’ve gotten all my vaccines previously at CVS for no charge, so I assumed it would be the same again. I checked in, they took me back, I got the shots. Only after the fact did they realize they didn’t figure out my insurance situation. Turns out, I wasn’t covered with my plan Kaiser. But I couldn’t give my vaccines back, so I had to pay for them out-of-pocket. The one redeeming part of it was the employee who tried to get me discounts, even suggesting to run me as uninsured, since I didn’t have viable insurance, but the pharmacist refused to do it. So I was left footing the bill when it was their mistake. If they had told me beforehand that I wasn’t covered, I would have cancelled my appointment. Instead I got trapped!spending a day’s wages on an unexpected expense. I’m a broke teacher, and that is not a small chunk of change. And all the pharmacist could offer me were paltry “sorries” — no solutions for THEIR MESS UP. Never going here again. Absolutely horrible.

Expect to wait at least 15 minutes for your medication on a good day, the wait is usually 20+ minutes. The pharmacy staff are apathetic at best, usually rude. They never apologize for the incredibly long wait times. Yes, they are understaffed, but they could at least have a better attitude. I have told them to update my insurance every time I've gone there, and they still have my old insurance from a year ago, thus adding an extra 10 minutes to my visit each time. I suggest trying another pharmacy--Capsule across the street just opened up.  It makes sense that small businesses are understaffed, but a large corporation like CVS that has record profits year after year should be able to pay more employees.

I have used the CVS Pharmacy at 352 University Avenue for many years. Among the staff I would recommend both SARAH and DAVID. Pharmacists JOANNA and RAY have always been first rate.

Don’t get your covid vaccine here unless you’ve got time to spare. It may take 90 mins+ beyond your appointment time. Staff are professional, but there should be twice as many to meet demand.

Friendly staff. They actually close at 10 PM, and not 11 PM as it says here.

This pharmacy has a good selection of over-the-counter medications and the staff are always happy to help me find what I need. The staff are knowledgeable and always willing to answer my questions about medications. I appreciate the drive-thru option, it's very convenient when I'm in a hurry.

I’ve had countless issues with this CVS. Staff is rude, and they’ve tried to overcharge me for prescriptions multiple times. One time, they told me they had only 2/3 months of my prescription in stock that they filled anyway and then tried to charge me retail price since it wasn’t the full 3 months. They’ve tried to charge me multiple times after this for a prescription fully covered under my insurance. Another time, they literally lost my insurance information and said that someone else had called under a completely wrong number for the prescription so they updated the information. Either they mixed up my information with someone else’s or completely violated my privacy there by letting an unauthorized person access my account. There is always a long line at the pharmacy when I go and it takes them forever to check you out. Highly recommend any other pharmacy in the area for filling your prescription.

I'm by now means a CVS-regular, but I just went here for some Tums and the cashier was so friendly I had to leave a review. She was an absolute sweetheart who enlightened us to the free mask policy and other little tidbits that led to an overall great experience.

Why does it say it’s open till 11pm when in reality they close at 10pm??

The staff are knowledgeable, friendly and helpful

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Reviews, get directions and contact details for CVS Pharmacy

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