CVS Pharmacy

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Address: 1200 Edwards Ferry Rd NE, Leesburg, VA 20176, USA

Phone: (703) 777-8059

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State: Virginia

Zip Code: 20176

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Reviews

I was using the Target Pharmacy in Ashburn but since this one is closer to my work, I decided to switch for convenience. It's been downhill ever since! 

I have multiple prescriptions, and I wanted to arrange my refill schedule so I can pick them all up at once. The Ashburn Pharmacy was able to do that for me so I could take less trips but the Leesburg Pharmacy? Nope can't do that there.... 

Another time I went to pick up prescriptions and they gave me one med that I hadn't run out of, and when I got home I realized I had completely run out of another medicine that they didn't fill! Shouldn't they be on top of that? 

Another time I had a prescription sent to the Leesburg Pharmacy after a trip to the doctors (I specifically told the doctor which pharmacy and what address)  and when I went to pick it up after work, they couldn't find it anywhere in their system! They said they would call the doctor's office and get back to me. The next day I still hadn't heard back from them so I called the Target Pharmacy again. After asking me the same questions over and over again, all he did was look in his computer and say "sorry, the prescription is not in our system". And I told him "another pharmacist said that you were going to call the doctor's office" and he says "no you are supposed to call the doctor"

....So I call the doctor's office and the nurse says they faxed the prescription over the day before! The nurse asked me "why didn't the pharmacy just call us for authorization?" I told her "they said I had to call you" and she exclaimed "no! that's THEIR job!" So I'm very frustrated and feel like I now I have to take time out of my work day to call them every week before I pick up my prescriptions and make sure they doing what they are supposed to be doing. 

 12 years ago (19-11-2014)

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