Da Vals Automotive Inc

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Address: 1223 S Broad St, Lansdale, PA 19446, USA

Phone: (215) 699-9175

Website

State: Pennsylvania

Zip Code: 19446

Opening Hours

Monday: 7:00 AM – 5:30 PM
Tuesday: 7:00 AM – 5:30 PM
Wednesday: 7:00 AM – 5:30 PM
Thursday: 7:00 AM – 5:30 PM
Friday: 7:00 AM – 5:30 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

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Reviews

They are honest, fair and super friendly. I really enjoy waiting for my car and talking with Jim and Gary.

 9 years ago (12-07-2017)

I have been a customer of DaVals for about 25 years, until recently. I was having issues with the brakes on a used vehicle I purchased so I brought it in for DaVals to look at and fix. They called me a couple days later and told me all is good. I went a and picked the truck up and there was improvement but the brake pedal was still going too low. I dealt with the issue for awhile being that the brakes were locking up before so the problem wasn't as bad. I took it back to DaVals for inspection only to be told that the brakes needed to be fixed before it will pass inspection (they passed the previous year with them having the same exact problem at DaVals). I told them to go ahead and fix them. They replaced the master brake cylinder and did the inspection and returned the truck to me - the brakes were no better than they were before only now I had a $500 invoice to pay. After speaking with Jim, the owner, he told me they were having issues with their one mechanic, Gary, doing his job properly but they didn't want to let him go because they didn't want to pay his unemployment - hardly something you say to a customer. Then they went on about replacing the ABS module (the most expensive part of the brake system to replace). I said no way. Then they call me a couple days later talking about maybe being able to change some setting on the truck's computer. This is the point where I questioned Jim about the $500 invoice for replacing the brake cylinder that obviously did not need to be replaced and I asked him why I should have to pay for it then. After a bit of runaround I finally got the charge for the master cylinder taken off and after a bit more arguing I got the labor for it taken off too. 

After dealing with this business for so many years, back when Dave and Al ran it, I can see things have changed and not for the better. It really is a shame because I actually liked going to this garage because I felt I could trust them but that has changed as well. They are now just added to the long list of mechanics that like to replace parts that don't need to be replaced and charge the customer anyway - at least those that won't fight for what's right.

 10 years ago (27-10-2016)

when my regular mechanic wanted to charge me $3,000 to fix up my a/c in a van my family only uses a few times per year, i started shopping elsewhere.  the dealer wanted to replace the whole system at even higher cost.  then i heard about how Merck brings their vehicles to Da Val's, so i gave them a try.  $200 later the problem had a nice big band-aid (which is exactly what i wanted) and the a/c worked perfectly.  it's been over 2 years and still no problems.  they've found a new loyal customer.

 14 years ago (24-01-2013)

 The best automotive shop I know!! 

 10 years ago (30-04-2016)

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