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Reviews, get directions and contact details for Dalzell Jewelers

Dalzell Jewelers

About

Voted the area's Best Jeweler for the 11th consecutive year!

Story

Dalzell & Co. Fine Jewelry creates memorable jewelry ranging from simply elegant to the most intricate of designs. Our exceptional capabilities and well-known customer service provide you an unforgettable experience. From engagements to anniversaries, birthdays to graduations, we help you celebrate life's most important moments.

Address: 41 N Williams St, Crystal Lake, IL 60014, USA
Phone: (815) 455-3600
moc.ocdnallezlad@tcatnoc
State: Illinois
City: Crystal Lake
Zip Code: 60014


Opening Hours

Monday: 9:30 AM – 5:30 PM
Tuesday: 9:30 AM – 5:30 PM
Wednesday: 9:30 AM – 5:30 PM
Thursday: 9:30 AM – 8:00 PM
Friday: 9:30 AM – 5:30 PM
Saturday: 9:30 AM – 4:00 PM
Sunday: Closed

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Reviews
The staff here is amazing. Diana was attentive and really nailed what i was looking for. Ended up with a very nice Tacori engagement ring for my now fiance. The experience was so good i wont even bother with another jeweler moving forward.
7 years ago (05-12-2017)
Hands down the best! The staff are always so friendly and Diana went above and beyond to make my husband and I feel like family! We are so happy we got our wedding bands from here! We will recommend this place to everyone!!
7 years ago (17-08-2017)
I was referred to Dalzell by my parents who have been going there for years. We got our wedding bands and wedding jewellry there and had a great experience. Mine was 2 custom bands and they turned out better than I could have imagined!
8 years ago (08-04-2017)
Disappointing experience. I took my silver ID bracelet in to have the clasp replaced. I expressed the importance that the new clasp be strong and lay flat along with the rest of the links. After receiving the call that it was done I returned only to have Tim break the new clasp while demonstrating it to me. I picked out a sturdier style clasp (first one was his pick) and left my bracelet to be fixed again. After a period of time I called the store to be told "Oh yeah, its ready". I arrived to find the wrong clasp had both been ordered and was attached so it twisted the rest of the bracelet. I told them to remove that clasp and give me the bracelet back. I won't be returning for strike 3.
8 years ago (30-11-2016)
Excellent customer service by Tim who provided a number of product choices after trying three other stores without success. Will definitely use Dalzell again ! Thank you for your personal and dedicated customer service!
8 years ago (09-02-2017)
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