Danner Shoe Store

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Address: 18190 NE Evergreen Pkwy, Beaverton, OR 97006, USA

Phone: (503) 262-0332

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State: Oregon

Zip Code: 97006

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Reviews

Great sale and friendly sales people. It's nice to support an Oregon company.

 7 years ago (16-09-2017)

I like Danner products but as for the customer service at the Tanasbourne store it was below par for sure.  There were 4 people behind the counter with no customers in the store when I walked in and none of them seemed to want to help.  They all seemed to just want to stare out the windows into thin air.  Not one of them had a smile on their face nor greeted you with a energetic attitude.  They might as well not even have been there, I could have helped myself.  I would highly recommend to the store manager or area manager that these people go through "customer service" training or not be in sales.  I will not be back unless the customer service improves greatly.  The only person that treated me well was Ryan and that was when I talked with him on the phone.  Good job Ryan!

 8 years ago (16-04-2017)

Extremely helpful and friendly staff! They went above and beyond to make sure I was happy with my boots. Amazing product, amazing service - doesn't get better any than that!

 8 years ago (29-04-2017)

In my first visit, Ryan, the manager, was the only one working and greeted me immediately. He gave fantastic customer service, had useful product knowledge, and was an overall cool guy. Thanks Ryan!

 8 years ago (22-05-2017)

I work for a national cable company that purchases boots for thousands of techs each year. I got my boots and wore them for three days and the right boot never fit comfortably. I took the boots to the Tanisborne location and got no help what so ever. I was told that the boots were worn and that I would have to drive to another location if I wanted any help. I felt like the employee didn't care and that Danner wasn't interested in backing their product. I spend more than 40 hours per week on my feet in these boots and I am extremely disappointed in the way I was treated. As of right now I am considering returning my boots and switching to back to Red Wing who had never treated me this way. What a shameful way for a company to act especially when they advertise speaking about the quality of their product. FYI the product includes standing behind you stuff especially when things don't go right.

 8 years ago (04-03-2017)

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