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Reviews, get directions and contact details for Delaware Supermarkets, Inc

"We are proud to operate over 270 ShopRite stores, serving communities throughout New York, New Jersey, Pennsylvania, Connecticut, Delaware & Maryland. ShopRite stores are individually owned and operated by fifty families that comprise Wakefern Food Corp. Our store owners live in the communities they serve, so you will notice that each ShopRite store has its own personality and unique features. ShopRite stores feature our own exclusive, quality brands that cover all your family's needs! Keep your eye on the shelves for our new brands Bowl & Basket and Paperbird."
Address: 1600 W Newport Pike, Wilmington, DE 19804, USA
Phone: (302) 999-1801
State: Delaware
Zip Code: 19804


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Reviews
My wife and i used to like shopping here. Then they remodeled the cashier lanes and they are just a mess! It takes twice as long to check out due to the cashier standing in the lane with you and awkwardly trying to work around each other, because they don't bag just scan everything. Way to make the worst part of shopping even less convenient and user friendly.
The new renovations have made the shopping experience vastly better in comparison, but the staff is what really needs to be upgraded. Since most cashiers don't want to work they should really consider getting rid of them altogether. Checking receipts at the door is annoying and causes severe congestion. I really don't get the reasoning for implementing this procedure.
This review is for the shopping at home department which sucks. I placed an order for delivery and the majority of the items out of stock. Therefore I wanted to cancel the entire order because the main items I needed was of of stock. I had to pay a $14.95 delivery fee for some fruit & dog treats…there’s no way to cancel order and no number to call. Plus some of the fruit was spoiled never again. I will stick with Walmart at least you can cancel order. As a suggestion do not offer the service if the shelves are empty
My experience at ShopRite was Great . I am very happy with the selection. The freezer sections are very nice. Large variety of products in store. The grocery store by my home should be nervous . They are losing a great shopper. I'll take the extra Five mile ride for the update .
In an effort for more profits they went 100% self checkout and then have the nerve to check your receipt as you leave!! No more face to face at the deli counter. If you didn’t watch them, your meats and cheeses were either shaved or too thick. They don’t understand “thin” now you have to use a kiosk to order and come back 30 maybe 30+ minutes later to get your lunch meat. Then they have the audacity to charge you 10 cents for a brown bag that rips with 3 lbs of groceries in it. Oh and they changed the aisles for everything so now you are walking around forever trying to find things. Time to go to another grocery store cause this one is horrible!!
The store has switched to all self-checkout registers, yet only about half of them are open at any one time. Today I scanned a loaf of bread, and it came up as an "unidentified item" and told me to wait for an employee. I look over at one of two employees sitting on a bench ten feet away. One ignores me, and one looks at me and says, "Did you scan the barcode?" Yes......Yes, I scanned the barcode. She read the screen and said "Unidentified item. Huh." and sat back down to continue her conversation with two coworkers. After I stood there stunned for a few seconds, a fourth employee came over and fixed the issue at my register. After you get through checking out, identifying unidentified items, replacing items in the bagging area, etc. you have to stop and wait in another line to have your receipt checked before you can leave the store. The prices at ShopRite aren't much different from Acme. You can find me there.
On my way home a few days ago I stopped to unload My cart and carry my bags home. The person with this new cart was unloading steaks cosmetics from her pants and jacket. Out of curiosity I followed them eventually to 11 Adelphia Ave. You're cart was ditched a block before on Woodbine where it's still sitting. I can bring it back if you want.
Absolutely horrible. Went in and started shopping at 4:10 by 4:15 my order was placed on the new kiosk for lunch meat. The kiosk stated it would be a 30 minute wait which is ridiculous considering it would take 10 minutes with a packed deli and no kiosk so I decided to finish shopping. I ran over right before checking out and look in the fridge and the bag with my name on it says that product was out of stock at this point it’s 5:10 so I placed ANOTHER order & waited for 30 minutes AGAIN, and that was also out of stock. So I placed a 3rd order as i should’ve been top priority since they saw me order 3 separate times now They walked out with 4 other orders besides mine. When I tried to speak with them they looked at me multiple times without saying a word. Ended up leaving with no lunch meat.
Great customer service stores very clean and it's just very convenient in the spot it's in there's no loitering all in all I give a five-star review and recommend going here if you're near this ShopRite of first day Plaza for sure
Went there yesterday, Check out was horrible all self serve! Also at their prices they have the nerve to charge 10 cents for a paper bag! The icing on the cake was when the lady hiding around the corner wanted to check out receipt and saw it in my wife’s purse and reached in to my wife’s purse and pulled it out to look at it. Yes she stuck her hand in my wife’s purse!!!!!
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