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Reviews, get directions and contact details for Delaware Used Furniture Outlet

About

Furniture-Appliances-Antiques

Story

Anything you my need for your home, at VERY reasonable prices!
All items are used and in excellent condition considering some of their ages.
Delivered appliances come with a 30 day warranty!
NOW OPEN 7 DAYS A WEEK

Address: 2 McCullough Dr, New Castle, DE 19720, USA
Phone: (302) 276-2824
moc.nsm@rssgninnejb
State: Delaware
City: New Castle
Zip Code: 19720


Opening Hours

Monday: 11:00 AM – 7:00 PM
Tuesday: 11:00 AM – 7:00 PM
Wednesday: 11:00 AM – 7:00 PM
Thursday: 11:00 AM – 7:00 PM
Friday: 11:00 AM – 7:00 PM
Saturday: 11:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM

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Reviews
I wish I would have read the reviews before going here. Most of their stuff looks like it was picked up out of the trash, but I figured as long as it works. I purchased a washer and dryer, and had it delivered. 1st of all, the delivery men scratched my floor. Then they didn't even clamp the dryer hose. The dryer made a horrible knocking sound. Within 10 minutes of them putting it in I seen a roach crawl from the top of the dryer. I went the very next day as soon as they opened and the female associate called the manager. He said they could pick it up the following day. She said if I was really worried about it I could buy some bug spray and put them outside myself. 4 days after the original purchase I went to get my money back. The manager refused to refund the delivery fee and was very rude. I am currently in the process of filing a complaint against this disaster of a business.
7 years ago (14-03-2018)
Beware of the major appliance scam job. Purchased a washer and dryer and during the first run neither worked. Tried to contact Bill and Amy and got the run around, they would not honor the 30 day warranty. The price might draw you in but it was a huge waste of money and time.
8 years ago (18-09-2017)
Something about this place has changed. About 5 years ago we purchased many items from this store. None of it was damaged, it was priced fairly and the man that ran it was very nice and would always be willing to negotiate prices within reason. He even gave us one piece for free if we bought the five items we were looking at. In the last fews years this place has PLUMMETED. I don't know if it is under new management or what but it really saddens me. Their inventory is extremely damaged and the prices are outrageous. The quality went WAY down but the prices went way up. The workers are no longer friendly and the woman that works there is actually rude. They do not answer emails and if you make offers on their Ebay store their replies are unbelievable rude and condescending. Their attitude is like they are doing you a favor selling you their scratched and ruined furniture. We will never step foot in this place again. As you can see from all of these other reviews, everyone is experiencing the same thing. There are other used furniture stores in Delaware with furniture that looks practically new and is half the cost these guys would sell it to you for......don't waste your time or money here. I know their Newport store closed and if things stay this way I'm sure the other two will follow suit.
8 years ago (30-03-2017)
Beware of patched up appliances scam. We went to their New Castle location, we found the fridge we wanted but down in their Smyrna location, so fine we drove down to Smyrna. We bought a whirlpool refrigerator from them in October 2016 and it didn't even last a year. Now April 2017, fridge suddenly not cooling, called a repair guy and told me problem with compressor had been long standing, it had simply been super charged with coolant to last for a few months! Repair cost would be more than refrigerator worth - at least the repair guy was honest, which I can't say about Delaware Used Furniture Outlet. They have a 30 day return policy so I am not even going to bother calling these clowns. Ha! Ya'll got me. Fool me once, shame on me. But there will be no fooling me twice, I will never buy anything from this place again. Learned my lesson....
8 years ago (12-04-2017)
Prices are too high.... And some of the things too banged-up.
8 years ago (21-11-2017)
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