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Reviews, get directions and contact details for Department of Workforce Services

About

If you are looking for more information about the Arkansas Department of Workforce Services, please visit http://dws.arkansas.gov/.

Address: 2 Capitol Mall, Little Rock, AR 72201, USA
Phone: (501) 682-2121
State: Arkansas
City: Little Rock
Zip Code: 72201


Opening Hours

Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
Arkansas Workforce services sent out notices to our business. One had a phone number that had a mail box that was full and no other phone number. The other had no phone number to contact. After looking up the phone number on the internet I called them at 4:12PM, the phone was answered by a message that stated "We are closed at this time, our hours are 8AM until 4:30 PM. I called the next day, today, at 8:45 AM. The phone was answered by a machine again telling me how important my call was and please stay on the line as all of their representatives were assisting other callers at this time. . That message went into an endless loop and continued until 9:20 at which time I gave up. The reason I called in the first place is because they sent me a notice dated 12/31/17 that required a response within 30 days to which I responded within 8 days via fax. On 1/25/18 the second notice was a notice of agency decision telling me they rejected by response because they say they sent a notice dated 12/17/17. I don't know what they are doing but they certainly are not doing their job and do not want to be contacted. Typical Government agency.
8 years ago (26-01-2018)
The representative I spoke with was awesome! Kanisha went way above and beyond to help me resolve my issue. She stayed in touch with me until everything was done.
8 years ago (29-12-2017)
Carl I hope you don't mind me using your review. You sure hit in on the head. So far, not too good. I'm getting their on-hold message and it's repeating CONSTANTLY...no break just the voice in my ear over and over and over. Please set up a professional on hold message that gives music or something other than a constant repetition of the same message. How irritating but I sure know how important my message is to them, to them, to them, to them.......
8 years ago (21-09-2017)
So far, not too good. I'm getting their on-hold message and it's repeating CONSTANTLY...no break just the voice in my ear over and over and over. Please set up a professional on hold message that gives music or something other than a constant repetition of the same message. How irritating but I sure know how important my message is to them, to them, to them, to them.......ad infinitum.
8 years ago (12-04-2017)
I'm giving this rating a 1 star because a 0 stars isn't an option. I've been on hold waiting on a representative to pick up the phone for over 45 minutes. This is ridiculous.
8 years ago (12-04-2017)
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