DICK'S Sporting Goods

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The DICK'S Sporting Goods in Muskegon, MI carries quality sports equipment & apparel. Buy online and pick up in store at the DICK'S Sporting Goods near Muskegon.

Address: 5660 Harvey St, Muskegon, MI 49444, USA

Phone: (231) 798-8003

Website

[email protected]

State: Michigan

Zip Code: 49444

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Reviews

I got an email promoting $10 off each $50 spent. I needed a helmet so I checked it out. I found a helmet for $129 which became $109 plus tax after the deal.Great I  thought and went ahead and ordered it. I received it 5 days later..not too bad. Here's my problem, I ordered a youth large which is what the box said and inside was a medium helmet.  So,I call customer service. Not much help. I was gonna have to pay to return it with the shipping label that was provided. So I drove to the store 30 miles from my home. I get there,get bounced from register to register. My store was out of stock. We'll let's return it and order AGAIN. Ok fine. Do you think I get the replacement for the same price as the first? Nope. I had to pay full price and when I receive my second helmet ( hoping it's the right size as ordered) I  will have to drive all the way back to the store to get the difference. The point of ordering online is not to take that drive once let alone twice! This was their screw up,not mine. Not a sorry for your inconvenience,not a quicker shipment the second time and nothing but total inconvenience on my end. In my opinion,customer service needs to up its game. I am completely disappointed how this was handled.A little bit of concern or sympathy on their part would have been nice. Instead I'm told this happens often with online orders. Shoes being shipped 2 different sizes,wrong size equipment in wrong boxes. I will shop elsewhere from now on.

 8 years ago (14-06-2017)

Layout seems to be all over. Went to buy a pair of bibs and they where in 4 different locations. Prices are pretty high as well. The only reason I went there was I needed them today or I would of order online.

 8 years ago (10-11-2017)

Very nice sporting goods store. Pretty much have anything you could want for sporting goods.

 8 years ago (31-10-2017)

I love this store when your not looking for anything really specific. I wish they would get a bigger selection for softball gear so I wouldn't have to drive south to KZoo for Softball Fans. Staff here is always helpful.

 8 years ago (20-09-2017)

Worked with a nice young man. Gave me a great tip on my takeaway! Always a great friendly staff. Thank you for your help! I'll be back! 

 8 years ago (31-07-2017)

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