Dickey's Barbecue Pit

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"At Dickey's, all our signature meats are smoked overnight, every night at our BBQ restaurant location. When the craving for authentic barbecue hits, just know that you have a Dickey’s nearby that will serve you Texas-style BBQ just how you like it. Visit our website to order food online and choose from delivery, takeout or catering options! Our home-style sides are all family recipes passed down through generations and served to our customers every day and our approach to cooking is authenticity with a conscience. We’re committed to sourcing only responsibly raised, quality meats that are always of the highest quality. Order online from Dickey's Barbecue Pit today to know why we are the world's best barbecue concept since 1941."

Address: 12620 Day St Ste E , Moreno Valley 92553, CA, US

Phone: (951) 221-1947

State: CA

City: Moreno Valley

Zip Code: 92553

Opening Hours

Monday: 11:00-21:00
Tuesday: 11:00-21:00
Wednesday: 11:00-21:00
Thursday: 11:00-21:00
Friday: 11:00-21:00
Saturday: 11:00-21:00
Sunday: 11:00-21:00

Update Info

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Reviews

Thanks for dinner and the pictures Marta Lynn!!! This place is great, amazing food in a very nice place. Great to see DICKEYS is still in business and how much Moreno Valley is improving. Great cities have great food and great cities exist because of great Mayors, so thank you as well sir!!!

Deserve 0 star.  Why are you opening the door if the main food is not available?  The meat was dry, the beans to sweet I threw it, not eatable, the fries were full with the rest of the fryer.

Wasn't so happy with my order .had order my party pack 1day before.so when I went to pick up they didn't had what I ordered.they had sold out  the meats I ordered and only had 2 options of meats.who ever was in charge of placing the orders never put the order in.and also not worth for what i paid for .it was for 10-12 guest and it was for like 5 guest..had to go buy more food somewhere else.and I was still missing the biscuits.my pack was 2 kind of meats and 2 sides and the biscuits. Plus I had 2 more sides and ribs wich never got my ribs cause they had sold out ...so what's the point of ordering head of time if they not gana place you're order and not have the meats you order..

I placed an order today 11/27/2022 for pickup at 1115 am. I arrived about 1130 my order wasn’t ready. The staff was fairly rude and unconcerned about the lateness of my order. I waited about another 10 minutes and finally received my order. My order consisted of 2 lbs of brisket, 1 lb of smoked sausage, 1 lb of chicken breast, and 1 lb of pulled pork.  I got my order home and we could tell that all the meat was dry like it was placed in a refrigerator and reheated the next day. I’m pretty good at smoking meat and know once you pull any meat out of the smoker it’s beyond tender and extremely juicy. This wasn’t the case all the meat especially the chicken and pork was dry. The store also tried to mask the dried chicken by pouring bbq sauce on the top. Chicken breast cannot be reheated because of this. I spent well over $100.00 on this order to have my order consist of left overs. This is absolutely ridiculous and should be addressed immediately. Update: thank you for the response but it seems like you responded just to show the community that you are taking action. But the fact is nothing is changing with this franchisee. This particular store is receiving several one star reviews. I’ve reached out to your corporate complaint department and only received the following response,  “116515.C.L. Dickey's Barbecue Pit Nov 27, 2022, 16:06 CST  Good afternoon,  We're very sorry about the poor experience that you had at our Moreno Valley location. We have sent this feedback to the owner of this individually owned and operated location, as well as our operations team to address with their teams. We are very sorry that you encountered this subpar food and hope that we can use your feedback to improve the experience at this location.  Thank you for reaching out,  -Dickey's Guest Experience team”  Your brand and reputation is attached to how well your franchisee are serving your customers.

ordered the 2 meals for $25 meal, wanted waffle fries i received mac and cheese instead, wanted pork ribs for one of my meats, got sausage instead; plus they didn’t add bbq sauce on one of the meats. food was dry and cold. I tried calling multiple times but no answer. very disappointing

Ordered the BYB Wings and Ribs Party Pack     overall food was good. Some wings were overcooked but its all good. Only complain I have is older fella that  I asked about the food had an attitude. You can feel the attitude and hear it in his voice. Was out with Family so didn't wanna be an ahole and start an argument with him.

We ordered over $60 in food via Doordash and  paid $1.50 for a side of pickles that we didn't get. We also didn't get the bbq sauces. They didn't pack utensils or napkins. There was plastic pieces mixed in with the meat. The 1lbs of brisket was mostly fat! So gross!

This was our first time at this particular location, I read several different reviews some of them really good and some of them really bad so I didn’t know what to expect, I almost didn’t go simply because of the bad reviews BUT i’m glad I did the staff was very polite, courteous and very helpful,The barbecue was fantastic and the sides were great as well, everything we tried was really really good and as you can tell by the photos we tried a little bit of everything...Eat Local,Shop Local and help Support our community

Just tried my pulled pork sandwiches. Let’s just say it didn’t taste like pork. The bun was also dry and crumbly. I tried calling to ask them to remake it or something but they don’t answer their phone. Just an overall bad experience. I hope I don’t get sick.

Found plastic in my pulled pork sandwich today 10/1/21. I was offered a full refund after contacting customer service. Looks like I was not the first person to find plastic in my food. Unfortunately I will not be returning back to this restaurant. Hopefully no one else gets plastic in their food.

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