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Direct Funeral Services

  1. Near North Valley
  2. New Mexico Funeral Home

Reviews, get directions and contact details for Direct Funeral Services

About

Direct Services is a locally owned and operated funeral home and crematory, providing a sensible and affordable alternative to high priced mortuaries.

Address: 2919 4th St NW, Albuquerque, NM 87107, USA
Phone: (505) 343-8008
State: New Mexico
Zip Code: 87107


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Reviews
Our Family's baby sister passed away January 2015. Now this March 2016 our only brother passed away as well. Direct Funeral Services treated us like family. Compassion and understanding. They also shared with us their own personal family struggles. The entire staff treated my siblings remains without a doubt nothing but love and respect. Also helped meet our deadlines within 24 hours. Thank you everyone at DFS! You are truly a blessing.
11 years ago (02-04-2016)
To grieving families who have lost a loved one and are looking for funeral or cremation services I strongly advise you to avoid Albuquerque's Direct Funeral Services. I dealt with them recently upon the death of my father and was shocked and appalled at their lack of compassion, courtesy, and sense of obligation. My father had preplanned his cremation and burial with Direct Funeral Services in 2002, but forms expressing his burial preferences were lost. The employees, (I spoke to Mr. Hatton and another gentleman whose name was never offered), were incredibly rude. They expected my family to be familiar with their policies and procedures although we had never dealt with them before. Our questions were met with disdain, raised voices, sarcasm, untruths, and just plain rudeness. Again, I strongly urge anyone out there looking for a funeral business that upholds standards such as integrity, compassion, respect, civility, and fairness to skip Direct Funeral Services and look elsewhere.
12 years ago (09-02-2015)
Treated my mom's remains with respect and also worked very well with a family that was all wanting different things for mom.
10 years ago (25-04-2016)
In May 2012 we were in a position to utilize the services of Direct Cremation and Burial Service. We looked at different options in the Albuquerque area and because the financial aspect can be expensive, we found this company to be the best priced. And although we used this company, we had the unpleasant experience of having the owner be rude and unsympathetic to our needs. Fortunately, we were mainly dealing with one of his employees named Mike Mahoney who really took care of us. The owner on the other hand made rude comments about our needs and even told us that we could go elsewhere for services. I wonder if he regularly bullies his customers because he knows his prices are much lower than his competition or if it was just a one time incident. Nonetheless, the price fit our needs, Mr. Mahoney was gracious and it all got worked out in the end. My advice: If you have to use this company, make sure you don't deal directly with the owner. He is an unsympathetic jerk. The family saved over $1,000 but at the expense of being somewhat insulted.
13 years ago (09-09-2013)
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