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Reviews, get directions and contact details for Riverside Funeral Home

About

Offering Full Service funerals.

Story

Riverside Funeral Homes of Albuquerque and Los Lunas are proud to serve your family with affordable dignity. What sets us apart? When you call Riverside Funeral Home, you will speak with a kind, helpful person that will make sure your family will receive the highest quality care possible. An answering service is not used; twenty four hours a day, seven days a week, one of our own staff will answer your call and questions. We also have our own on-site crematory eliminating the need of third party involvement, thus helping us keep costs down and passing that savings onto you. Riverside Funeral Homes are locally owned and operated by Mr. Charles M. Finegan. Charles has been in business in New Mexico for over sixteen years, and is dual licensed in both New Mexico and Texas. This means that our staff does not have to answer to a “corporate office”. Charles has owned and operated an International Mortuary Shipping business; we are experts at shipping your family's loved one to Mexico or any other International destination. We accept all pre-need insurance policies regardless of where they have been funded. In most cases, we have been able to save our families money at a time when they need it the most. We know you have a choice when it comes to Funeral Service, we will strive to be that choice.

Address: 225 San Mateo Blvd NE, Albuquerque, NM 87108, USA
Phone: (505) 764-9663
moc.oohay@hfrnagenifd
State: New Mexico
Zip Code: 87108


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Reviews
The staff, especially Gina, was very kind. They took time to help me on a busy Saturday during construction and a crowded service at the Chapel. Calls were returned promptly. I would use Riverside again if needed.
9 years ago (17-01-2017)
Riverside was amazing. Other funeral homes our family has used in the past have been very dishonest in their pricing. Riverside shows you all pricing up front which is 1/3 the price of any other funeral homes we have used in the past. Chris Trujillo went above and beyond in honoring our father and grandfather in setting up the funeral and handling all the details. I highly recommend Riverside and Chris without reservation.
9 years ago (07-07-2016)
The death of a loved one is never easy and especially difficult when the loved one is only 31 years old and his death was not anticipated. My sister made the initial call to Riverside Funeral Home in Albuquerque, NM to plan the arrangements for my nephew James A. Ortiz's funeral. The associates at Riverside displayed an extraordinary attention to detail. They started by explaining how the process would proceed legally since my nephew was not married and had minor children. In addition, they were very transparent when it came to the sales process and provided us with various options to meet our financial resources and provide my nephew with a respectable tribute to his life. Being raised Catholic, I did have some reservations about cremation and the process; especially after hearing about some stories in the Houston area about a crematory was cremating multiple bodies at once and families were not necessarily receiving the ashes of their loved ones. However, after the private viewing, Terry C. Dise showed great care, compassion and empathy by taking us on a tour of the facility. He explained the process and how his body would be tracked from the time it is prepared for cremation, placed in the retort (cremation chamber) and how the cremains would be removed from the retort, sifted, secured and returned to the family. Prior to us leaving, Terry made some recommendations about the jewelry that my nephew was wearing and recommended that it not be cremated, but rather placed in the urn with the cremains. The day of the service Terry C. Dise and Greg McKinnis arrived with my nephew 15 minutes early and made sure that everything was perfect prior to the remainder of the family viewing my nephew. The funeral was perfectly executed. The staff took great care of us and showed a considerable amount of empathy throughout the week from the time the body was received to the time the cremains were returned. Gloria & Reese Witherspoon, Albuquerque NM John Trujillo, Houston, TX
9 years ago (19-11-2016)
Unfortunately I wish like a lot of others I could post negative stars. I was traveling from Iowa to Arizona when I suddenly lost my spouse. When I called about death certificates Josh had told me the person handling my case would call me back right away because they were already sent out. Two days later no call. So I call again and talk to Josh who hung up on me. So I call again and Josh says Oh yeah the death certificates weren't sent out. I understand things take time but they weren't even ready yet. It has been a comedy of errors from the start. I've had to deal with the medical examiner's office directly because I can either get no call back, the person who requests to talk to me then refuses to, or I get misinformation. And the owner who keeps saying his staff won't be disrespected, it goes both ways. Perhaps a customer gets upset when incompetent people are handling their case in a situation where emotions are already running high. Perhaps spending a little time on continuing education would be an invaluable asset to your company.
9 years ago (23-05-2016)
My mother recently passed away and after I had done my research, I found Riverside to be the least expensive. My mom was cremated and my family and I had a service in the chapel after the cremation was done. All of the staff was very nice to me and my family, I also had Chris Trujillo as our funeral director. Mr. Trujillo was there for me and my family every step of the way and made sure everything was just perfect. Mr. Trujillo and his wife, Felicia worked the service and made it so personable for my mom's service. Every chance I get I recommend Riverside to family and friends, they do not try to pressure you to purchase expensive things that you don't need and treat you like you like they were your family. Thanks again for all that you do Riverside and I have already paid for my funeral with Riverside for my future!
9 years ago (23-03-2016)
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