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Discount Tire Store - El Cajon, CA

  1. California
  2. Rancho San Diego Clothing Store

Reviews, get directions and contact details for Discount Tire Store - El Cajon, CA

Story

From the leading performance tires and off-road tires to a wide selection of custom wheels, the local Discount Tire store in El Cajon, CA is sure to have what you're looking for.

Address: 2887 Jamacha Road, El Cajon, CA 92019, USA
Phone: (619) 660-8965
State: California
Zip Code: 92019


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Reviews
Discount Tire is an amazing community minded business. They air and maintain tires for free, no questions asked. Sometimes there's a short delay while they do their work. That's to be expected. If people expect instant service they should own their own tools and air pressure to meet their own exacting standards. I've used Discount for years and find them friendly and service minded. Oh yes, fair prices on tires and a good selection. They keep you rolling.
8 years ago (03-03-2017)
This shop has great customer service. The employees are friendly, the work is always done right and you can trust the information you get here.
7 years ago (14-08-2017)
If you denounce and scorn unethical business practices, know that Discount Tire of 2242 Palm Ave. is guilty of such conduct. On the 12th of January, I took time away from work and my very busy schedule to have one of my tires patched (I explained my time constraint to the technician, MY VULNERABILITY, and later Discount Tire would try to take advantage of that and the PERCEPTION that I was made of money). The evening prior, I had plugged a hole that was well inside the repairable area of the tire (a run flat) and the tire held its air just fine. I was one of the first customers the next day, and after explaining what the problem was (and after they inspected the tire themselves) I was told that the repair would take about 45 minutes to an hour. They dismounted my tire, pulled the plug that I had inserted and then "gave me the sad news" (in a pseudo consoling manner) that they could not repair my tire because I did not insert the plug through the entire channel of the original puncture. My question is **DID THEY NOT KNOW THAT THERE WAS A HIGH PROBABILITY OF THAT?** COULD THEY NOT EXPLAIN THIS TO ME BEFORE THEY PULLED THEY PLUG? Their solution was that I should buy a new tire from them for $484 (I later found the exact tire online for $210). Discount Tire then refused to return my tire to its original state, and even to put air in it if I replugged it myself. A one hour repair and time away from work and my busy schedule turned in to a four (4) hour ordeal all because Discount Tire assumed that because I drove a BMW 650i and that I'm a Service Member (I was in my uniform), I'm either rolling in money or stupid or both. They even offered to extend me credit to buy the tire (which offended me a great deal). After waiting on roadside assistance for what seemed like forever, I decided to limp my run flat about one mile on the other side of Palm Ave. to Magic Tire Shop. They dismounted the tire and inspected the sidewall (it was good), patched and plugged the hole in about 20 minutes and I was allowed to observe the entire process (THEY GET FIVE STARS LIKE ALL THEIR OTHER REVIEWS). A professional and courteous little mom and pop spot. It only cost me $20. I later called BF Goodrich (my tire manufacturer) and they said I should be good to go but they cannot guarantee the "W" rating of the tire (speeds up to 168 MPH). After I drive to Vegas and back in the coming weeks, I plan to have the tire dismounted and reinspected at Magic Tire Shop to make sure all is fine. My final question is **WHAT MAKES DISCOUNT TIRE SPECIAL** Their prices are ridiculous, their customer service is poor and above all else, THEY ARE DISHONEST. What makes them special is that they lure victims and prey in with their promise of free tire repairs and... THEY ARE PREDATORS. There is no such thing as a free lunch. I almost forgot a few details. I kept my decorum throughout the entire ordeal, never once raising my voice or using profanities, except for my facial expression and refusing to be RIPPED OFF. They however, thought it fit to reinstall my tire with an old valve stem (loose on the inside) like a bad surgeon to a patient (who knows what sort of damage that could have caused (had i decided to replug my tire and have roadside assistance air me up). They also managed to lose my BMW valve stem cap in the short span of time we interacted (which I insisted needed to be replaced).
8 years ago (16-01-2017)
The salesperson helping me did an amazing job of being condescending while appearing to be polite. While discussing tire rotations (or I admit a lack thereof on my car) I was treated like a child so I walked out. I ended up finding tires for half the price somewhere else, granted the other place didn't have as nice a waiting room or location but for $500 and straight forward talk I was very glad I left.
8 years ago (04-01-2017)
I always get my tires done here and always have a good experience. Good prices and good service. Today, a screw went through my tire and caused a slow leak. They fixed it for free. Plus they noticed I needed a free rotation and asked if I'd like them to do that too, ALL JUST BEFORE CLOSING! Most places would never say anything about added free services because they want to go home. But these guys are stand up guys :)
8 years ago (10-11-2016)
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