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Doheny Village Hand Car Wash

  1. Capistrano Beach
  2. San Juan Capistrano Gas Station
  3. San Juan Capistrano Car Wash

Reviews, get directions and contact details for Doheny Village Hand Car Wash

Address: 34241 Doheny Park Rd, Capistrano Beach, CA 92624, USA
Phone: (949) 487-2277
State: California
Zip Code: 92624


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Reviews
Worst experience ever. I wish I could give this place a -5 stars. If you want to pay 27.50 to have your truck rear ended by the employees with another customers truck then go here. This car wash did over $5000 in damage to my vehicle Plus an $800 rental car fee I had to pay out-of-pocket ; not to mention all my personal time I had to waste going to a collision place, dealing with insurance companies, and trying to communicate with the owner of this place. He says he cares about his customers but he really doesn't. he never once bothered calling me after the accident happened. I had to go chase him down at the office... after the accident he had his employees keep giving me the runaround ( he specifically told them to not give out his phone number and would not get on the phone. Nobody at the car wash should give me the companies liability insurance information.) causing me to have to go down there several times and waste my time trying to handle this. He claims "oh I would've paid for this out-of-pocket but now it's too late you got your insurance company involved " yet never bothered even speaking to me when I asked him to call me several times. So after my bumper, tailgate, and shell of my truck were smashed I wasn't even offered a refund. So long story short I paid 27.50 to have my car rear ended by his employees and I was left to deal with the mess myself which caused hours of my time just to get my truck back into decent condition. His insurance company still has NOT reimbursed to me. If this doesn't get squared up with financially he will be seeing me in small claims court.
8 years ago (05-08-2017)
The wash was fast however they did a very poor job. The vacuuming was not well done. There's still crumbs everywhere. I believe the rags they used were very dirty because it left a very bad mildew smell in the car. The outside was not washed properly. There was still bird poop everywhere! They suck!!! Save your money!
8 years ago (17-06-2017)
It is not horrible but not great either. The bucket wash here is $35 before tipping and I think they could do a better hand wash for $35. Worst thing is when at a car wash a car is not fully washed clean and then when you see all the dirty spots on the car to show them they use the towel in which is used to dry to wipe the missed spots during the wash. They should get all the spots and not 80% then while drying wipe the spots they missed. When someone is paying for a bucket hand wash it usually means that they care about detail and want those washing to get all the spots.
8 years ago (06-07-2017)
$49.99 for wash and wax. They said they would wipe out the front driving area real good and spray off my floor mats. I asked for the front only and I told them not to worry about even vacuuming the back of the truck. Still had dirty front console and side driver and passenger doors. I went back after I discovered these things and asked them to fix and they did. The wash looked good but I would think they would pay a bit more attention to what they said they would do.
8 years ago (25-05-2017)
Fantastic service. Very considerate and polite employees. Plus there's a nice choice of auto accessories in the shop
8 years ago (08-07-2017)
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