Dollar Tree

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Everything is $1 or Less!

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Dollar Tree is North America's largest single price point retailer for party, household & cleaning supplies, as well as home decor & seasonal products. Everything is $1 or less!

Address: 266-B Mt. Hermon Rd, Scotts Valley, CA 95066, USA

Phone: (831) 439-9105

Website

State: CA

Zip Code: 95066

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Reviews

New Management:
I went in today and had a horrible experience.

I needed some sunglasses to go to an event on the beach.

I walked in, got on pair, looked over and saw one check stand open.  Whomever was being helped was standing there with many items and  the one checker was off somewhere finding an item or something.
And there was another customer behind her with many items 

The problem is that the store manager was chit chatting about his 6 figure salary with some people I guess he knew.  So after some time I asked him if anyone could open up a second check stand.

So he bid farewell to his buddies.  Then walked towards the second check stand where I was standing.  But then decided to blow up a balloon for a child and then make her try to catch the balloon.  I then asked if I was at the correct check stand and he said yes.

He then walked away and I said I would leave my money right here.  I needed to leave!

He said oh no you can't so that.

I said you told me you were opening up this stand.  Here's my money!  I have to go!

He ignores me.  I guess because he has a six figure salary?

I then go to the only open line and explain what is going on while Joseph the manager doesn't open another check out register.

The customer's let me in. I give the cashier more than is needed and leave the store.  It has now been almost 20 minutes for one pair of sunglasses. 

I leave and Joseph, the manager, runs our saying I was stealing ( stealing means you didn't pay. ) and continuously calls me Ma'am. 

I go back in with the tag and all the people who were in line when I arrived at the store, are still there.  And the balloon he inflated for the kid?  I saw the manager flatten.  It wasn't even bought.

I was treated with nothing but disrespect rudeness by the new staff.

And product quality has suffered as well.  Now it seems like the Santa Cruz store has a better selection, and very friendly staff.

 8 years ago (14-08-2017)

Fun, large store with great inventory variety.  Unlike some other "dollar stores," everything in this store really is one dollar, no less, no more.  I needed some UV protective sunglasses for a one-time trip out on the Monterey Bay with a group.  When I went grocery shopping today, Walgreen's had Foster-Grant sunglasses for $16.  For fun I went to the nearby Dollar Tree.  All of their $1 sunglasses have polycarbonate (UV protective) lens.  Polycarbonate lenses are far more impact-resistant than plastic or glass lenses provide 100% protection from UV rays  Many were pretty ugly, but I quickly found a decent wrap-around pair that look reasonably good - a 94% savings.  When they inevitably get broken or lost, I'll just go back for another $1 pair.  Judging by how busy the store was, I'd guess they have a lot of return customers.

 8 years ago (31-03-2017)

If you're looking for cheap, this is the place. Quality is not what they offer, but sometimes you just need the cheap stuff, and they got it.

 8 years ago (10-10-2017)

Not my idea of a fun time but it's the highlight of my kids week. Which is fine. The stuff is cheap and there seems to be new stuff quite regularly. Staff are friendly. No one really offers to help you but what help do you need at a dollar store?

 8 years ago (07-01-2017)

Best dollar tree in the area. Better then the ones in Santa Cruz, Capitola, and Watsonville.

 8 years ago (26-02-2017)

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