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Reviews, get directions and contact details for Dolly's Boutique

About

Family owned and operated since 1985 specializing in High school girls prom, homecoming, semi-formal gown, sweet 16.
We are the Northeast #1 Prom Shop.

Story

Sherri Hill, Faviana, Jovani, La Femme, Tony Bowls, Morilee Paparazzi,
Night Moves, Mac Duggal, Alyce Designs, Blush Prom, Clarisse are just some of the designers we carry.
Over 4,000 dresses in stock.
We have a gown registry.
Special orders and Layaways are available.

Address: 404 Prescott Ave, Scranton, PA 18510, USA
Phone: (570) 969-9181
ten.euqituobsyllod@ofni
State: Pennsylvania
Zip Code: 18510


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Reviews
Wonderful boutique! Everyone inside was so friendly and helpful. Got the most beautiful semi dress after searching all day! I would definitely reccomend to anyone who has a prom coming up or any other special occasions.
8 years ago (13-10-2017)
We purchased my daughter's senior prom dress. The girls were so helpful and accomidating. We had to have some alterations done and also had them done at the shop. Her dress came out great and we couldn't be more happy.
8 years ago (30-05-2017)
Is 0 stars an option? Shop here if you are okay with discrimination. My experience was something I would not wish upon anyone. I do not have a relationship with my mother so my father and I went shopping for prom dresses. As a teenager prom shopping should be exciting! Not only was I reminded that I did not have a mother to shop with, but my father was not allowed into the store to help me shop. This store believes that all men are predators and instead of re-configuring their store they do not allow men into the shop. My father was treated as a criminal simply because he is a man. The store does not take into consideration the unique relationships people have with their parents. This type of attitude is toxic and very upsetting for a growing girl. Surprisingly, they did allow my father to the cash register. Boycott Dolly's Boutique for the young girl that couldn't shop for a prom dress with her father...
8 years ago (15-01-2017)
Very disappointing experience. "All sales final" policy. Went to store to try dress, purchased dress the next day by phone, picked up dress 5 days later. When we brought the dress home it had multiple burst seams, loose threads and embroidery torn off. After multiple calls and messages left the next day, I eventually spoke with a sales person who cut me off and quoted the store's "no return, all sales final policy" . 20 minutes later a manger called who had "looked into it" and again refused to hear the complaint and again quoted the no return policy and went on to suggest that since we had paid for the dress 5 days prior, the damage was our responsibility!?! She demanded I come to the store which she knew was a 90 minute drive for us. I said I would. 60 minutes later the owner called, who was polite this time but at this point I was livid and I demanded a refund which she refused, offering a repair which would have been delightful and perfectly acceptable on the first call, and when I quoted various laws she was in breach of, she invited me to call the magistrate which I indicated I would and that I might call the police as well. When we got to the store, the owner had already called the police who had been led to believe that "an irate man had threatened her and was on route". The only threat, she admitted, was to call the police, she also admitted that the store had known the dress was damaged before we picked it up. End of the story, we needed a dress ASAP and exchanged the dress. BUT- while trying on dresses both the first time and on our return, we noticed that many dresses we tried had damage. If you buy online, there is a full refund policy, buy in-store and all sales final... I wonder where the returned dresses end up... I believe I see the business model, but I will leave it to buyers to beware. What an unfair stress and bad experience for my daughter and I. She knowingly sold us a damaged dress and only once I threatened to call the police were concessions offered and then I had the police called on me, the irate customer. Yes, I was irate. Shame on Dolly.
9 years ago (02-04-2016)
Would not shop there again. Not friendly or helpful.
8 years ago (14-04-2017)
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