DQ Grill & Chill Restaurant

Reviews, get directions and contact details for DQ Grill & Chill Restaurant

Address: 21 WA-300, Belfair, WA 98528, USA

Phone: (360) 552-2222

Website

State: Washington

Zip Code: 98528

Opening Hours

Monday: 10:30 AM – 10:00 PM
Tuesday: 10:30 AM – 10:00 PM
Wednesday: 10:30 AM – 10:00 PM
Thursday: 10:30 AM – 10:00 PM
Friday: 10:30 AM – 11:00 PM
Saturday: 10:30 AM – 11:00 PM
Sunday: 10:30 AM – 10:00 PM

Update Info

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Reviews

Last night (2/6/18) I stopped at the Dairy Queen in Belfair around 7:15 PM. My total was $19.09. I handed the drive through cashier (a young woman) $50.09. She then tells me that she accidentally entered the wrong amount into her register and has to figure out what change to give me.  This takes a ridiculously long amount of time (I actually see her pull out a calculator,) and then she hands me $30.19. I told her no, my change should be $31. She then asked her manager to come over who also pulls out a calculator and insists that the change is $30.19. After a couple more moments of back-and-forth they finally give me the right change, and then as we were driving away I hear the manager say to the cashier, "they just conned you out of a dollar!"  
Seriously?  It would've been more difficult for her to figure out the change to give me if I had given her the $50 bill. Me giving her the nine cents made it so that she literally had to give me no change and only $31 back. Not only that, but I am struggling to understand how they even came up with the $30.19. The only thing I can fathom is that they were going to give me $30.91 back,  which would've made a little more sense, but apparently both the cashier AND the manager managed to switch the numbers to come up with $30.19. 
Dairy Queen, you need to teach your employees AND managers:
1) How to do math 
2) How to use a calculator 
3) How to keep your rude (and sorry, STUPID) comments to yourself until customers are out of earshot.

      
      
      
 7 years ago (07-02-2018)

Ffs learn customer service.couldnt get waited on when they did it took 15 min. to get food. I was the only person there. Need to fire some of those pos working there.

 7 years ago (02-02-2018)

Went to dq tonight for dinner tonight they did not take discover the lady was very nice and apologized while another employees screamed it’s not there problem. I asked to speak to a manager as I was embarrassed by her comment then she pretended to be one. Finally a guy named danial came up and told me he did not care and wouldn’t even look at me. Nothing but problems at this place

 8 years ago (25-10-2017)

Great staff!!! Good food!!! Sarrah is awesome

 8 years ago (03-01-2018)

Terrific and friendly place to eat a meal or just have dessert. Good prices and efficient service. Outdoor seating available.

 8 years ago (01-08-2017)

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DQ Grill & Chill Restaurant

Reviews, get directions and contact details for DQ Grill & Chill Restaurant

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