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Reviews, get directions and contact details for Dr. Bruce A Mackey

Address: 3957 E Covell Rd, Edmond, OK 73034, USA
Phone: (405) 285-7246
State: Oklahoma
Zip Code: 73034


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Reviews
The staff is great from the front desk all the way to the doctor and PAs. I've been seeing Dr. Mackey for about 5 years now and I've had nothing but great care. At my first appointment they told me their goal was to get me to feel as pain free as possible with the least side effects which would mean a better quality of life. When I first saw them I was married with no kids working part time. Right now I'm a full time father of 2, work full time, and I have a side job. Even with all the extra work, responsibility, higher pain from 5 years older I'm actually having a way better quality of life. It took a long time for us to have find a medicine regiment that was best for me, but they stuck with it. They are also great with my kids, especially Amber. This is probably the last stop a lot of us with chronic pain have and if you're here then you're doctor probably referred you here. If you are able to do things like come in once a month, so drug tests, and follow the rules then you will be given care.
8 years ago (10-04-2017)
From the front office to all that work there. They are all swesome. Dr. Mackey and all the pas and nurses are the bedt
8 years ago (05-07-2017)
The support STAFF cares NOTHING about their patients!!! I have been waiting for OVER A MONTH for them to fill out and fax back a simple form that my pharmacy faxed to them OVER A MONTH AGO and that they REQUIRE before they can fill my prescription!!! I have CALLED THEM REPEATEDLY kindly requesting that they call me back or to PLEASE CALL my pharmacy or fax the form back!! But after over A MONTH....THEY HAVE YET TO FOLLOW THROUGH!!! They HAVE NOT even been professional or polite enough to call me with an explanation, a follow through, or heaven forbid...an apology!! (I'm guessing another reason they are rated so poorly on "healthgrades" and "ratemds" and "Webmd"!!!) I have been Dr Mackey's monthly patient for MANY YEARS!!! EVERY TIME I have called them I have told them I am OUT of my MEDICINE that I must have to function daily!! It is NOT even a PAIN medicine and there has NEVER been any sort of 'abuse' of the med or of any others!! Heaven forbid IF it was a pain med!! I would either be in the HOSPITAL or DEAD by now!!! Obviously THEY DO NOT CARE!!! If this is the way they treat their ESTABLISHED, REGULAR, LONG TIME patients, I hazard to guess how poorly they treat the new ones!!! (I must add that even tho I RARELY see Dr Mackey (ONLY see the PAs), he and the PAs have always been nice.) PLUS...they are notorious for running VERY EXPENSIVE lab tests on a REGULAR basis!!! Even WITH INSURANCE I am out of pocket HUNDREDS OF DOLLARS....SEVERAL TIMES A YEAR!!! This is ridiculous, especially for one on a low fixed income!! And once when I was SICK WITH THE FLU and VOMITING and I had to cancel (for the FIRST TIME EVER after YEARS of being a patient)!!! Next time I was in, they had the nerve to charge me $50 since I had to cancel!!! I got sick overnight and even CALLED THEM that morning to tell them...and it was a late afternoon appointment!!! The ONLY TIME in all of the YEARS I have been a patient that I had to cancel and they charge me $50!!!! (I don't care how sick you may be....come in anyway and EXPOSE THEM TO WHATEVER you have to NOT get charged!!!) Obviously they are ONLY in it for the money and NOT FOR CONCERN FOR THEIR PATIENTS!!! As a highly educated, retired business professional, I can tell you that they DO NOT HAVE any sort of competent MANAGEMENT or QUALITY CONTROL to see HOW POORLY their staff functions...or like their staff...they simply DO NOT CARE!!!! If you care about your health or your pocketbook DO NOT USE THESE PEOPLE!!!
8 years ago (10-03-2017)
Wonderful staff, always smiling and helpful! And each of the Doctors that work with Dr. Mackey are kind and considerate. They work well with you to help you live more comfortably, and respectfully so. I've been going there for many years and gladly travel across the city for them. I couldn't ask for better medical care!
9 years ago (06-04-2016)
I have been seeing Dr Mackey and his staff several years I also have a sleep dissorder issues and use a sleep apnea machine . I am monitored by a router device on my machine that they can read from their office and they are very good at what they do. Very personable, professional, compassionate. I feel very well taken care of and empowered by the care and teaching they do. He is the best at what he does and has only the BEST working in the office!! I highly recommend!!
9 years ago (12-05-2016)
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