Dr. Sergio Montes

Reviews, get directions and contact details for Dr. Sergio Montes

Address: 350 Whipple St, Prescott, AZ 86301, USA

Phone: (928) 445-1660

Website

State: Arizona

Zip Code: 86301

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 3:00 PM
Friday: 8:00 AM – 3:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I moved from California in 2014 where I had a top top dentist and when I arrived in Prescott, I called my CA dentist's receptionist who had moved to AZ a decade earlier, whose husband recommended Dr. Montes. I was, and still am very very pleased with the recommendation. Why? His office and staff are wonderful, and they have recommended three alternative oral management items that I found to be just what I needed/wanted to add to my regime. I like a doctor who thinks different(ly)!

 9 years ago (20-07-2017)

Conservative treatment, quality work, exceptional staff -- and take your kids here.  That's the short story.
The long story is that I've been seeing Dr. Montes for 8 years.  The first time I visited his office, I hadn't seen a dentist in a very long time.  He worked me in for a humongous filling the same day and successfully avoided a root canal.  Winning for my teeth and my wallet.  I have seen him regularly since.  He recommends conservative treatment -- if possible, take care of problems while they're small and avoid nasty root canals and crowns later on.  He is honest about what needs to be done TODAY and what can wait (for me, for my financial/insurance situation to improve).  He never makes me feel rushed and always has a smile.  I was recently told by another dentist that I needed a crown.  Dr. Montes gave me a free second opinion and solved the problem with a filling that was pain-free and absolutely seamless.  
My husband broke his front teeth in half when he was a kid.  After twenty years, they had worn out a bit and Dr. Montes redid them with beautiful results. (And I feel weird saying beautiful either about teeth or my husband, but I did anyway).
The office has at least four of the same wonderful, friendly & welcoming receptionists/front office persons/hygienists/dental assistants as 8 years ago.  The new hygienist I saw this week is equally wonderful.  They are not judgy when I don't floss enough or stain my teeth with coffee (As my sister says -- I provide the teeth, you just clean them in whatever state they're in) or when I need an empty room to breastfeed my kid before we leave.  They are extremely efficient in scheduling appointments and dealing with insurance issues.  And they make it fun to pop in every six months and update them on what's new with work, kids, etc. like you're visiting an old friend.
Also GREAT FOR KIDS.  Both of my kids (now 3 and 4) have been seeing Dr. Montes since their teeth grew in.  First, for "happy visits" to get them used to the chair and later, for cleanings.  I personally don't think the dentist should be disguised as a theme park, and this office is a great professional REALISTIC (hey, sometimes you have to do things you don't want to do) but kid-friendly choice.  My three-year-old just had a cavity filled by Dr. Thompson that required no anesthesia.  He did not shed a tear and the worst he could say was that "one thing tasted really bad."  My insane mother-in-law couldn't even find anything negative to say about Dr. Thompson.  
Going to the dentist is not fun.  This is as good as it gets.  I now live 100 miles away and have had enough bad experiences that it's worth it to trek to Prescott 2x/year for our dental needs.

      
      
      
 11 years ago (04-09-2015)

The office is beautiful & comfortable, the staff is friendly, they have been very timely with all my appointments & Dr Montes is so gentle I fell asleep while having my old silver fillings drilled out & replaced 😊 So happy with everything!

 10 years ago (15-08-2016)

The staff are excellent and very helpful. After Dr.Hayden left we felt that the new dentists tried to sell more services and products but that seemed to be only during our initial visit with them. Overall we are very satisfied. 

 11 years ago (09-09-2015)

A friend recommended Dr. Montes to me when part of my tooth broke off. I was impressed by the beautiful office and pleasant staff.
But I had nothing but problems and pain from the work Dr. Montes did on me.
He made a partial crown in office, but right away I could tell that my jaw felt out of alignment and my bite was off. I had terrible jaw pain, which only started after the crown was put in. I went in a few times for adjustments, which didn't help. I felt that the initial tooth impression was misaligned. But Dr.. Montes dismissed my complaint, told me he was done making adjustments, and wanted me to make a paid appointment to see about being treated for TMJ! 
I was honestly shocked by his response to me.
For months my jaw hurt from the misaligned feeling and it was painful for me to eat.
A year and half later the "crown" fell out when I was eating (nothing too hard). I really didn't feel good about going back to Dr. Montes, so I went to a different dentist to put it back in.
The new dentist was puzzled by the partial crown, firstly finding it wouldn't fit it back in place. He also couldn't understand why that sort of partial fitting was put in in the first place.
I got a regular crown put in instead, no problems from start to finish. Though I was sorry to have to have paid over $1000 twice to have that tooth made right.
I can't recommend Dr. Montes as a dentist.

Also posted this review on ratemds

      
      
      
 12 years ago (23-10-2014)

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