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Reviews, get directions and contact details for Dunkin' Donuts

Dunkin' Donuts

Story

Dunkin' Donuts is an all-day, everyday stop for coffee, breakfast, donuts, and baked goods. Stop for a breakfast sandwich or enjoy one of our deli sandwiches for lunch!

Address: 4470 Jimmy Lee Smith Pkwy, Hiram, GA 30141, USA
Phone: (678) 567-0630
State: Georgia
City: Hiram
Zip Code: 30141


Opening Hours

Monday: 5:00 AM – 10:00 PM
Tuesday: 5:00 AM – 10:00 PM
Wednesday: 5:00 AM – 10:00 PM
Thursday: 5:00 AM – 10:00 PM
Friday: 5:00 AM – 10:00 PM
Saturday: 5:00 AM – 10:00 PM
Sunday: 6:00 AM – 9:30 PM


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Reviews
I came in, ordered 2 simple drinks (an iced mocha and a mocha frozen coffee, and spent a total of 10 minutes waiting for them. Once I got them both, I tried them. The iced mocha was okay, not exactly as I ordered it but not worth waiting another 10 minutes for a new one. The frozen coffee was regular, no mocha. I asked the girl to put mocha in it, she walked back complaining that this task was taking her longer than she wanted it to. I waited 4 more minutes for the drink to be corrected. She finally brought it back, didn’t say a word to me, didn’t apologize for the mix up. I work in the service industry and I personally would not have conducted myself this way. I also wouldn’t want the company I work for to have negative reviews of my service. It was unacceptable. I haven’t been to this location in months due to the two other experiences I’ve had very similar to this, and will not be returning in the future with now a third poor experience. I hate to write any reviews other than positive ones, but something needs to change in this store.
7 years ago (15-05-2018)
Stopped going here years ago because the quality had gone down. Came in tonight to see the new restoration, they had a much better selection, but they don't make the chocolate covered rasperry filled donuts that they used to make. I asked why and Daniel said"I can take the raspberry regular ones and throw some chocolate on top for you!" He did, I got my donuts, I'm happy! Great customer service, and will definitely start coming back!
7 years ago (27-02-2018)
I love this place because I can get great iced coffee and great study time and take my exams if needed. Keep up the great work.
7 years ago (10-05-2018)
Food is always fresh and good prices & selection.
7 years ago (15-04-2018)
Love it! If they ever make my order wrong they make it right with a smile! Their brown sugar bacon crossant is awesome!
7 years ago (11-05-2018)
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