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Dunkin'

  1. Cape Coral
  2. Cape Coral Coffee & Tea
  3. Cape Coral Donuts

Reviews, get directions and contact details for Dunkin'

Dunkin'
"America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. Order your Dunkin’ faves via the drive-thru or order ahead of time with the Dunkin’ mobile app for a fast grab and go experience."
Address: 58 Nicholas Pkwy , Cape Coral 33991, FL, US
Phone: (239) 599-4761
State: FL
City: Cape Coral
Zip Code: 33991


Opening Hours

Monday: 05:00-20:00
Tuesday: 05:00-20:00
Wednesday: 05:00-20:00
Thursday: 05:00-20:00
Friday: 05:00-20:00
Saturday: 05:00-20:00
Sunday: 06:00-20:00

Update Info

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Reviews
I want to thank Robin, every morning before I go to work I stop to get my coffee and sandwich, and she is always pleasant to talk to. If anything is ever wrong she corrects it. When I talk to her or the people next to her it's always a great experience. We all notice how busy dunkin donuts can be, I just wanted to say thank you and good job.
I frequently visit this location and typically have never had an issue with my order. I work in a similar industry and I understand that we get busy and make mistakes so I don’t normally complain, but after a few similar experiences I thought I would leave feedback. I ordered all of my items, saw each of them pop up on the drive thscreen, and the employee taking the order repeated it back to me. When I got to the window I received all of my items quickly, minus the breakfast sandwich I had ordered. The employee working the window stated that I didn’t order it because it wasn’t on the receipt and sent me on my way. I would have happily done a second transaction and waited for the sandwich but I wasn’t even offered the option, she stood there waiting for me to drive away instead of trying to fix the situation. This would have also been an opportunity for the employee to increase sales.
Horrible manager this location has. We are active dunkin customers and always have great customer service everywhere. This place got my son's order wrong. Did not fix the error and at the end made my son and I feel bad for asking them to fix our order. We deserve better than this! Never,ever going back there! My neighborhood also had complaints about the manager. Greedy people!
I visited this store recently & I was shocked when they only handed me my drink and tried sending me on my way without giving me the rest of my order. Then the employee had to go looking for the rest of my order. I had ordered breakfast for a family of 3, including donuts. This isn't the first store to do this. Turns out that when you mobile prefer & they are out of stock on items. They dont even tell you, it's up to you to realize that before you pull away & you have to ask THEM for the rest of your food.
Shame to have to write such an awful review, see as how I used to visit this location daily. After receiving my food on Monday I left a voicemail for the management stating how I was unhappy with my meal as the food was cold. I spoke with a manager named Claudio Tuesday morning. He took my name and stated they would remake my food. However, when I got there today to order my food they had told me Claudio didn't write my name down and has no recollection of speaking with me, kind of crazy considering my phone records state otherwise. He informed he he would not remake my cold food and refused to assist me any further. He said he was too busy and we needed to leave.
Avoid! Rudest service! There are plenty of other Dunkin’s to spend your money at. I went at the least busy time, no cars in line, no cars behind me, and no cars when I left. Because I didn’t drive around the massive building, they went to the extreme and refused service instead of simply letting me know for a next time. Now there won’t be a next time. No one was cut-off by my move, and there is no sensible reason to go to such an extreme, especially when no one, except me, was at the drive-thru.
they are so rude here! and the manager too! they all seem to have an attitude. oh and don’t you dare make a wide turn into the drive thru instead of driving around the giant building. no one was there expect for me and the lady who took my order scolded me and told me she would not take my order next time if i dared to do that again lol and then the rude manager yelled at me and the lady when i went to pay. okay i get it..much nicer ways to inform people not to drive in like that.
Always love this dunkin, the staff is always super friendly and kind even when I put in large orders for work late on Sundays. Always a pleasure to speak with the staff especially Emily and Laura.Food: 5/5
Service was okay missed a bit of my order but it got fixed fast the atmosphere was great other than the fact that there is the same Christmas songs on repeat and the food was amazingFood: 5/5
Excellent donuts. The place is super busy because they "make the donuts " here, and they still have a great selection throughout the day. Most other stores run out early of the best donuts.A fast DT too. Parking: Super Busy, but ample parking as well as super long DT lane.
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