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Reviews, get directions and contact details for Dunkin

Dunkin
Address: 14140 W Colonial Dr , Winter Garden 34787, FL, US
Phone: (407) 614-4124
State: FL
City: Winter Garden
Zip Code: 34787


Opening Hours

Monday: 05:00-21:00
Tuesday: 05:00-21:00
Wednesday: 05:00-21:00
Thursday: 05:00-21:00
Friday: 05:00-21:00
Saturday: 05:00-21:00
Sunday: 05:00-21:00


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Reviews
Avoid this Dunkin’!!! I waited 32 minutes in the drive-thru and ordered an ice coffee and a wake-up wrap. They tried giving me a hot coffee and when I told them it was supposed to be iced, they just poured the hot coffee into a cup with ice. I was left with a lukewarm, flavorless coffee. I get home and open the wrap to put some ketchup in since they were out at DD and found that there were 2 small ripped apart egg pieces. I grew up in New England loving DD and this type of service would not fly up there. Lady at the window offered no apologies and was too busy laughing and talking with co-workers. And these are the people who want minimum wage increased?!?! SMH
The grand opening sign was up so I tried it out! Waited in line for 5 mins before another customer person, who was also waiting by the front door, drove past to tell me that they were not open. Even though there were employees inside. Second try: my order was wrong, even though they repeated it to me correctly, coffee was old and bitter. 3rd and final strike, today I went to go get donuts for my class and when I opened the box I discovered that the donuts were half done and two of them didn’t even have frosting or sprinkles on them. All in all my rating for this Dunkin’ Donuts is ZERO, which is sad because it’s only been open for few weeks.
Tee is awesome! Every morning she’s there and ready to serve the best quality coffee and fresh bakery products! She goes the extra mile every time I’m there and greets me with the biggest smile. Her customer service is amazing and she never fails to amaze me. She’s def a keeper Thankyou girl for all you do
Not sure what's going on at this particular Dunkin', but let me share my experience: drive through was 7 to 8 cars long, barely moving. After spending about 20 mins in line, finally able to place my order, only to be told they were out of donuts, at 10:45 AM on a Thursday. Decided to order 2 bacon egg and cheese wake-up wraps and a sausage egg and cheese croissant. Another 7 or 8 minutes wait at the window waiting on food. Order was wrong, bag had 2 egg and cheese croissants inside. Parked, had to get kids out of car to go inside. Line inside was 4 or 5 customers long. Waited in line another 10 mins for refund. Whoever is running that Dunkin' needs to work on getting their crew organized and more on top of it.
The place is brand new in Winter Garden, but with a few employees we can see a dirt floor and just a few options of donuts. Too bad. I like donuts and their drinks. But every time a I go there I don't find different donuts flavors.Food: 4/5
W. Colonial near GoodWill - It is always confusion & long wait for a simple donut & small hot coffee. Customers standing around waiting for orders placed over an hour before. Left without my coffee! My last trip here! A much more efficient, friendly service & clean shop is the Dunkin Donuts on W. Colonial near Maguire Rd.
Every time I go to this Dunkin'Donuts, I am in the drive thru for an extended period of time. I was just in the drive thru for 40 minutes and had to leave because it was taking so long. Never again will I go back to this store.
I was here at last night! November 29-2022 my Oder mixing is 2 blueberry cake and 2 donuts! ! When I Oder and paid for it already and I have some money change back! I put it all in the cup for a tip ! I’m so mad already because the lady at the cashier said you’re done! I just let everyone need to know when you Oder food any where please check your Oder before to drive a way
This location is absolutely awful. The wait for your order to be taken is 5-10 mins minimum without fail, and that’s with only 2 cars in the drive-thur. The staff is completely intolerant to costumers time and works at their own pace. My last strike with them was just a couple of days ago when I was the only person in line and I waited nearly 30 minutes for a cold brew and sandwich with more and more people forming behind me. And to make matters worst to me being late to work the coffee had no flavoring and the sandwich had a salty frittata on it instead of a regular egg. Unbelievable. Just like everyone else in the comments, If I could rate this place a zero I would.
Got a blueberry iced coffee here a couple days ago and I threw it in the garbage a block later. Worst coffee I’ve ever had from any Dunkin’ Donuts. Tasted extremely acrid.
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