Reviews, get directions and contact details for Dunkin'
"America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. Order your Dunkin’ faves via the drive-thru or order ahead of time with the Dunkin’ mobile app for a fast grab and go experience."
Address: 25 Grassy Plain Rd , Bethel 06801, CT, US
Speedway
585 miles
They are so nice and in pleasant moods. I'm glad they are here instead of other gas c...
McDonald's
585 miles
Well another negative experience. Ordered a single big Mac to go. Got back to my hote...
Reviews
I just got 2 dozens of donuts for my friends, they was freshly the service was also good thanks you
I did not spend anything but I tried! Two women were working, I was the only customer but they left me standing in the counter and kept cleaning the appliances like I wasn’t there I kept looking at them, I even smiled a little hoping they would ask if I need anything but nothing, they just ignored me and kept talking to each other, I left. Really rude and disrespectful
Worst dunkin'doughnuts I've ever had. Terrible service . Bought a dozen doughnuts not sure if that's what they were even.Might have been better if I spoke spanish. Ohh forget about an ice coffee
I came here at 2:55 on 2/8/22 : i was sitting the drive thru for about 5 minutes with no response & another car behind me. i beeped the horn .. no answer .. waited beeped again and then as finally greeted with a rude: "hold on one minute" . i didn't even order my coffee because i was afraid they'd do something to it. so i order a donut instead and hash browns instead. when i got to the window i paid. the lady there said "you could say thank you" to me in a horrible tone. why would i say thank you for this horrible service ? would not recommend.
I can't tell you how many times it's taken 15 minutes plus just to get a hot tea. Not to mention they really only care about the drive through not to say that's even fast as they will have you standing around in line for 15-20 minutes before even acknowledging you. Also, I've had my order screwed up multiple times even when I'm literally just getting a hot tea with nothing in it.
Donuts are fine, but employees don’t pay too much attention to what you order and make the food rather sloppily. Just go to the one down the street at the Sunoco. 10x better than here.
Staff needs pay attention to what they are doing, numerous times I have gotten my order wrong, l can't drink regular milk so I ask for almond milk, but of course I got regular milk again. This store and the one on main street near Rogers Park need to train employees properly because this happens on both.
I go to this one frequently, since it is on my way to work and close to home, but rarely happy with their service at the drive thru. I have to repeat my order every time i go, at least twice, sometimes more. And this is after having waited at the speak for sometime before they even acknowledge you. when i just dont feel like dealing with them, i go out of my way just to avoid giving this one money. i hate giving money to places that have poor service.
Well today was great they had a new cashier that actually likes his job. He is really upbeat and nice. It was a great change for the new year. Please hire more people like him. He double checked my order and even talked to his coemployee nicely to tell him he put the wrong sticker on the bag. I wish I knew your name but it's ok. You ha e positively impacted my day so I thank you personally.
This dunkin was so much better then the last one I went too. They made me what I asked for and didn't make any faces at about my order.
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