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Reviews, get directions and contact details for Earl's Saw Shop

About

Welcome to Earls Saw Shop! We are a family owned and operated business, offering you the best in service, parts and accessories for Toro, Stihl, Briggs & S

Address: 3695 Frontier Ave, Boulder, CO 80301, USA
Phone: (303) 443-7598
moc.sc@pohswasslrae
State: Colorado
Zip Code: 80301


Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

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Reviews
I have never been treated so low in my life. The owner was rude and kept calling me a liar. She screamed at me and told me to not be rude, as if I was the one screaming. I picked up my husbands lawnmower and she was claiming that they had called twice to approve on the work for the mower. Well, the fact was we got ONE call to tell us it was ready! She called me a liar and told me I could easily delete the call log to make it look at my favor. She had a mechanic give me the mower, didn't test it and didn't even help me open the doors to take the mower out. I had my toddler (which I was carrying since she isn't a fan of big dogs which are all over the shop). I started crying and was so upset. She did tell me she was never going to service anything from me again... THE OWNER WAS RUDE. Shame on her to treat customers like garbage. SHAME on her for yelling at customers. DO NOT GO TO THIS SHOP! At the end, the mechanic helped me load my husband mower. I had no clue what I was going to do. He did say to me "don't let her ruin your day". I will not step foot into a shop where they treat their customers like garbage. I was very upset and tears fell down out of control. I haven't been treated so badly at a "so called- great service for 40 years" place EVER.
8 years ago (19-10-2017)
Good experience. This is what a small engine shop is. There's such a small % of people who have ever needed a saw or other device powered by a small engine (lawnmowers excluded). Of those, maybe 50% knew how to use it. Out of those 50% maybe 20% knew how to use it properly and out of those 20% maybe 1 in 10 knew how to work on it. Now could you imagine owning a shop and dealing with a population where the vast majority of people think that they know everything about it. If you're reading this...that probably means you...don't go in there expecting to know everything ahead of time. Shut your mouth, listen to what they tell you, and unfortunately that's going to cost you some money and cost you some time. Small engine shops are notoriously slow.
8 years ago (26-07-2017)
Its a toy store for the best outdoor product ever. The staff is awesome and when they are busy they still give you the time to understand your needs and work hard to get you in and out as soon as they can. Go Earls!
8 years ago (28-07-2017)
Service skills are fine but WAY too expensive. Just to take something into the shop, they charge a flat $60 -- and then they add on from there. I had a chainsaw that didn't start. It was just due to bad gas. They drained the gas, put in new gas, replaced the air filter, and sharpened the chain. I picked it up and was certain the $60 would cover that. No -- they charged me an additional $22 "shop fee". What? Isn't the $60 a "shop fee". I won't return.
8 years ago (15-05-2017)
I've just read five scathing reviews posted on my Table Mesa neighborhood Boulder web site and I'd like to add my two cents to an additional web site. In my experience and from my observations, unless you are a white, American male, you can expect indifferent service and shady, cheap dealings at every opportunity from the staff at Earl's Saw Shop. For your own peace of mind, don't step over Earl's threshold if you're an older woman.
8 years ago (11-06-2017)
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