East Point Health Center

Reviews, get directions and contact details for East Point Health Center

Address: 1595 W Cleveland Ave, East Point, GA 30344, USA

Phone: (404) 616-2886

Website

State: Georgia

City: East Point

Zip Code: 30344

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

This clinic is staffed with very good doctors and medical staff, but it is extremely difficult to get follow-up appointments.  Appointments can be as far in the future as 3-5 months!  It can also be very challenging to get return phone calls from The Nurse Advice Line and local pharmacies have advised me that they experience difficulty reaching the doctor's if they have questions regarding prescriptions.  The waits at the clinic are not long and the staff seems dedicated to providing quality healthcare, but the inability to communicate with them, for any reason is POOR.  This should be taken into consideration when choosing them as the primary care doctor.  Also remember that appointments are backed up.  If they correct these matters, they would render superior healthcare. On one occasion I left a voice message with my name, phone number and all pertinent information about my medicine needing to be refilled. I never received a return call.  Again, I called and spoke with a nurse asking a medicine refill and I never received a call back or any type of follow-up.  This nurse gave her name and assured me that I would receive a return phone call.  It never happened.  :-(

 7 years ago (26-02-2018)

Ms.. Daphene was great and very personable. They had me in and out. Also willing to go the extra mile to assist me in getting my needs met.

 7 years ago (07-11-2017)

Worst service ever. I verified with my insurance company that the doctor is IN network but they refused to check with my insurance company. They kept saying that  they are only using their system to verify the insurance not going to call insurance company at all.

 7 years ago (19-01-2018)

After waiting 11 weeks to get a new patient appointment I arrived promptly at 10:01am for a 10:20 slot. Was seen promptly by the nurse at 10:57, and eventually by the doctor at 11:41

Staff at the front desk were efficient and friendly and the PA or nurse was very professional and caring. Apart from another nurse bursting into the exam room without explanation or apology and banging around looking for something while my medical history was being taken, and then walking out mumbling, while leaving the door open,  the intake session was fine. She also apologized that they were "running late", which I appreciated. By 11:37 I was offered another apology and was seen just after that. 

The Doctor was excellent and I always feel that delays are sometimes a good sign that means the doc is spending time with each patient. And she certainly spent time getting to know me. 

All in all I was there for two hours but had a good experience and felt confident that my health was their focus. 

 8 years ago (26-04-2017)

WORST CLINIC EVER!!! They take FOREVER to see you, give you your medicine, and answer the phone! Zero stars! Stay away from here!

 7 years ago (19-01-2018)

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East Point Health Center

Reviews, get directions and contact details for East Point Health Center

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