Eatontown TV & Appliance

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About

Eatontown TV and Appliance is one of Monmouth Counties largest family owned appliance dealers.

Address: 50 NJ-35, Eatontown, NJ 07724, USA

Phone: (732) 542-0400

Website

moc.liamg@ecnailppanwotnotae

State: New Jersey

Zip Code: 07724

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Reviews

This rating is specifically for SERVICE.  I had 4 servicemen out to my home from different companies who could not fix my 8-month-old Whirlpool Dryer.  Finally, an AWESOME serviceman, TOM, from Eatontown Appliance was able to resolve the problem.  He disassembled the entire machine (I never thought is was going back together again) found the problem, fixed the issue and reassembled the machine to perfect working order in about 1-hour! Nothing short of amazing.  Tom was neat, clean, personable, and new exactly what he was doing.  I HIGHLY recommend TOM from Eatontown Appliance!

 8 years ago (31-03-2017)

Good sales, excellent service.

We called on a Friday to have our 19 year old dryer (from Eatontown TV) looked at. Monday morning, a service rep took a quick look and gave a quick estimate: not worth fixing. A few hours later, we were at the Eatontown store. The salesperson matched Home Depot's price. Tuesday morning, our new dryer was installed and our old one was taken away. Yay!

 8 years ago (13-04-2017)

I moved into a home with Viking appliances installed by Eatontown appliance. Our microwave stopped working so we scheduled a service call. The technician said someone would followup with a call to give us a quote on a repair or replacement. No one called. Several days later I called the store and spoke with Ken. He assured me I would receive a call back. Nothing. Several days later I called again. The woman I spoke with found my name and said she would call right back after finding my file. Nothing. This place is a joke.

 8 years ago (13-12-2016)

For the last 25 years I have bought my appliances from here.  I went on Presidents' Day weekend to purchase a refrigerator, stove, and dishwasher.  A deal was agreed upon and I was sent to pay in Long Branch in order to pay 3.5% sales tax.  I arrived at the business and it was not open.  I called the store and they had know idea what was going on.  Come to find out there was a medical emergency apparently the day before but Eatontown wasn't told.  On called the store the following week, TWICE, on Thursday and Friday to make sure that someone would be in the store on Saturday so I could pay.  I was told someone would be there.  Guess what?  No one was there.  I wasted my time and gas twice.  Clifton, my sales person did take $20 off my order for the inconvenience.  My entire order was to be delivered on February 29th.  I stopped in at the store on the 28th and personally checked with Clifton to make sure it was a go for Monday.  He told me YES.  I rush home from work and there are 2 calls from Eatontown Appliance.  Not from Clifton but from Cheryl who has now proceeded to tell me the stove is not available because it is "broken."  I still don't believe that was the case.  I was inconvenienced again.  Not once did Clifton pick up the phone to apologize.  I actually stopped in this Saturday to tell him he should have been on the phone apologizing to me.  What did learn?  I will not be returning to Eatontown Appliance.

 9 years ago (06-03-2016)

I bought a Bosch dishwasher from them maybe six years ago at a good price. Picked up it and installed it myself with no problems, and it has worked great ever since.

 9 years ago (16-05-2016)

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