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Reviews, get directions and contact details for El Pollo Loco

El Pollo Loco
"While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Carson,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again."
Address: 111 E Carson St , Carson 90745, CA, US
Phone: (310) 830-3491
State: CA
City: Carson
Zip Code: 90745


Opening Hours

Monday: 09:30-21:00
Tuesday: 09:30-21:00
Wednesday: 09:30-21:00
Thursday: 09:30-21:00
Friday: 09:30-21:00
Saturday: 09:30-21:00
Sunday: 10:00-21:00


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Reviews
Extremely busy place. Manager is AMAZING on handling her team and hands on working hard along with the employees! That’s a GREAT manager hardly ever see this! She needs to be recognized and deserves a raise! Great Job team! You will have our huge lunch order again! Nothing messing and food was very fresh! Most of all restrooms and dining room was very clean.
If I can give -5 stars I would. Me and my associate who work hard in construction couldn’t find another pollo loco and this was the only one we found and the last thing we want is ignorant employees who all they were doing was talking and took 5 mins to take my order and didn’t even acknowledge when I said thanks and one young lady gave me a nasty look. I worked in the food industry before and this is a poor way to run this business. YOU GUYS NEED TO STEP IT UP!!!
Good food. California proposition 65 warning
Stopped by to use the restroom & was gunna order lunch on the way out but I lost my appetite when the female worker with lashes as big as her attitude decided to answer rudely when we asked for the code to the restroom. She’s bad for business.
I feel like this is my second home. They always serve food that looks good and is delicious. Amazing!
The food quality was as great as other branches. All crew had mask and hat, that’s a great policy.
I don't know if Pollo Loco's quality has gone down like crazy or my standards have gone up but Pollo Loco now to me taste like microwaved food. Their chicken on the outside appears to be natural but it tastes like it has some kind of preservative or chemical and is too chewy. This is probably the last time I buy this chicken. Chicken Maison in Torrance beats the feathers off of them.
Staff team has GREAT customer service! On point with food orders & always fresh. Best location around! Big Thank You to Pollo Loco crew in Carson!
Staff is unfriendly & definitely not on the job when it comes to cleaning. I asked to have my table cleaned & the girl left it wet... I had to get additional paper towels to finish the job.
I like the place, and their food is absolutely delicious. Good, helpful staff.
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