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Embassy Suites by Hilton Memphis

  1. Tennessee
  2. Tennessee Embassy
  3. Memphis Embassy

Reviews, get directions and contact details for Embassy Suites by Hilton Memphis

Embassy Suites by Hilton Memphis

About

An all two room suite property in the heart of Memphis offering full cooked to order breakfast and a nightly manager's reception.

Address: 1022 S Shady Grove Rd, Memphis, TN 38120, USA
Phone: (901) 684-1777
State: Tennessee
City: Memphis
Zip Code: 38120


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
The lobby areas of the hotel were quite nice, the staff was extremely friendly and a pleasure to be around. The breakfast was also large and good as well. However, the rooms of this hotel are beyond outdated and quite dirty. Many of the lamps and electrical outlets did not work in the rooms. Beds were small and not the most comfortable. I am surprised that this was a Hilton property, especially a Embassy Suites, as it does not meet their standards. I have stayed at multiple Embassy Suites throughout the country as it is one of my favorite hotel brands to choose for lodging. This particular one is definitely not worth the amount of money per night they are requesting nor the star rating it has received. I hope Hilton puts a lot of money into this hotel in the future to update it, as I will not be staying there again until they update it.
7 years ago (12-01-2018)
Check in was easy. Room was large and clean, had a couch/desk area that was a nice addition. They do free cocktail hours in the evening. Staff was friendly. They give a little bag of goodies on check in, just stuff like water and snacks but it was nice. Only complaint is something happened with my card and the card of at least a few other guests. Tried to go back to my room after midnight one evening and door wouldn't open, they had to check me back in basically to get it working. Still would stay again, no other issues.
7 years ago (21-12-2017)
I came to the hotel for a professional meeting. The hotel was clean and the room where our event was held was up to date and nice. I was impressed by the size and appearance of the lobby. I would not have expected the lobby to look the way it did from the outside. Overall seemed quite nice.
7 years ago (04-02-2018)
Had a very nice meal last night, and the price of the food was fair, but when we got the bill, they were charging $20 for a double. More expensive than an airport! Manager tried to justify the price, but I will not pay these prices again. You just lost a good customer.
7 years ago (12-02-2018)
The hotel staff was wonderful. Made you feel welcomed and attended. The free breakfast had a great selection. The happy hour drinks were good, strong. The appetizers could have been better. Conference rooms were a bit too warm for my test. The room was nice, good cleaning service. Although, room did have a moldy/musky smell that never went away. Overall, good experience.
7 years ago (20-10-2017)
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