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Reviews, get directions and contact details for Embassy Suites Little Rock

About

Our Hotel

Address: 11301 Financial Centre Pkwy, Little Rock, AR 72211, USA
Phone: (501) 312-9000
State: Arkansas
City: Little Rock
Zip Code: 72211


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
We booked our room months ago for the marathon. When we arrived, there was something going on that has several young children in the pool and hot tub. We came down to the hot tub an hour later to discover it was broken. Management hoped it would be fixed on Saturday. We voiced our concern about not having a hot tub, and the manager was willing to not charge us a late check out if we could find another hotel to transfer to. We were unsuccessful because rooms were booked at places with hot tubs in that area. The next day we spoke to the manager and he discounted our stay in order to make up for our inconvenience. I had considered a lower rating, but, honestly, the staff and amenities were so wonderful, that even with this mishap, I would highly recommend this hotel. We can't control when things break, but he went above and beyond to make it right, and that is worth a lot in today's world. Drinks, snacks, breakfast & bar services were all amazing. Staff was so friendly and helpful, including maid service. Very pleased!
7 years ago (08-03-2018)
I stayed here for a work seminar and was very impressed. Beautiful hotel inside! Friendly staff. Nice bars in the lobby. The glass elevator scared me a little as we were on the top floor. The room was a suite with a great view overlooking the interstate. The bathroom could have used a little more cleaning, but overall it was a nice stay.
7 years ago (16-01-2018)
Absolutely the most beautiful hotel I have ever stayed at. The rooms are huge. The staff goes above and beyond to accommodate you and they are super friendly. I love this hotel.
7 years ago (18-03-2018)
The one thing we where looking forward to, the hot tub was broken. The sent maintenance down to look at it. He looked at it for maybe 5min at best and said I can't get parts until Monday. I said what's wrong with it. He said I don't know. Oh so you mean you don't wanna screw with it. Thanks for nothing pal. Won't be staying here again.
7 years ago (03-02-2018)
It's a beautiful place. The rooms are a little eh compared to the lobby, but they're still pretty nice. The staff is nice! The location is kinda hard to get to, but worth the area. There's so much right outside the hotel.
7 years ago (29-12-2017)
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