Embassy Suites Phoenix - Scottsdale

Reviews, get directions and contact details for Embassy Suites Phoenix - Scottsdale

About

Address: 4415 E Paradise Village Pkwy S, Phoenix, AZ 85032, USA

Phone: (602) 765-5800

Website

State: Arizona

City: Phoenix

Zip Code: 85032

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

The desk clerks gave a cheerful greeting each time I entered.  The front lobby was warm and inviting.  
Unfortunately, a climate control problem was experienced in the meeting rooms throughout the 3 days of the conference. I enjoy the comfort of air conditioning in my home and In public venues in warm weather.  The air was so cold in the meeting rooms, however, that attendees were shivering and those who had them were wearing heavy sweaters, jackets, scarves, etc.  
I live locally and was able to drive home and return with a blanket to wrap around me on as I sat in Ballroom B, but my hands were still very cold.  Prior to bringing the blanket, I had missed most of the keynote presentation as the cold became unbearable and I had to leave and go to the parking lot to turn on my car heater and get warm.  I had looked forward to this conference for a year, but I had to skip two sessions on Friday due to the extreme cold in the meeting rooms.  

On Saturday I was prepared by wearing heavy clothing including  two sweaters.  This helped somewhat.  

Many made requests for temperature adjustment, but we were told that the hotel maintenance staff had tried but was unable to correct the problem.

 7 years ago (11-02-2018)

Staff was friendly and helpful. My room was a nice and clean and it appeared to be recently renovated. Continental breakfast was included along with made to order pancakes and omelets. The food was decent, and comparable to other free hotel breakfasts I've had.

 7 years ago (17-02-2018)

Our room (2020) was cold & the heater didn't work. We were there only two days (weekend) so they didn't get around to fixing it. The automatic fan with the heater actually made the room temp go down to 69°F, so I just kept the fan off & the temp didn't get lower than 72°F.
Room service was great & breakfast service was good. Otherwise, good accommodations.

 7 years ago (22-02-2018)

We stayed for 3 nights recently and I would rate the staff with 5/5 stars. The hotel and amenities 1/5 based on conditions and the cost per night. The room's clock was broken, the bar sink was clogged and couldn't be fixed. Their hot tub was not working, but there were maintenance workers standing in it messing around every day for 3 days. I think you could build a hot tub in 3 days lol! Again, staff members made our stay great, the rooms and costs not so great. I felt like I was paying for the Hilton name.

 8 years ago (15-01-2018)

We recently had our wedding reception at this hotel and it was stunning.  All of the staff did an amazing job and made sure the night went perfect.  Food is amazing and had no complaints from guests.  You also get a free night on your 1 year anniversary!  The hotel rooms are very comfortable and cozy with an amazing view (if you can get one of the golf course).  Serves free continental breakfast also!

 8 years ago (24-09-2017)

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Embassy Suites Phoenix - Scottsdale

Reviews, get directions and contact details for Embassy Suites Phoenix - Scottsdale

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