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Emerald Inn

  1. Minnesota
  2. North Saint Paul Lodging

Reviews, get directions and contact details for Emerald Inn

About

At the Emerald Inn we offer comfort, luxury, and friendly service at a price you can afford.

Address: 2025 County Rd D, Maplewood, MN 55109, USA
Phone: (651) 777-8131
State: Minnesota
Zip Code: 55109


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Reviews
Gross! Comfortable but nastiest place I've stayed. Holes in the walls. Windows were dirty. Smudges on the mirror. Hair on the tub plug. Just gross
8 years ago (01-10-2017)
Stopped at Emerald Inn to pick up a friend. Walked into the lobby. It was quiet and clean. Well lit and smelled fresh. It appeared to be a decent place to stay. Did not get to see the inside of the rooms though.
8 years ago (29-06-2017)
My first stay at this establishment was relegated to sleeping in my mobile flop house in the parking lot next to the trash. I wasn't hassled by anybody and I wanna say that the place has earned such a bad rep t Gideon's dare not leave any bibles, lest they be torn asunder like Christians to the lions and criminal greAse mongers use the pages to roll spliffs. But at least nobody hassled me as I slept without interruption until the storm rolled in. That's a better outcome than other situations one finds traveling across the states and abroad with your
8 years ago (04-08-2017)
I called on a room very early Saturday morning for immediate occupancy. I was out later than I expected, had a long drive home and didn't want to risk driving as I was extremely tired. I chose Emerald as it was a very short drive from my location. Max, the person who was the night clerk, answered the phone promptly and courteously. The room was about two stars. You could tell from the odor that it had recently been painted. The carpet was rather stiff under my feet. It was apparent that it has recently been shampooed. Aesthetically, the room looked trashed. The curtains were barely hanging on the rod; there was a night stand that was missing a handle and looking extremely "beat up". However, the bed was EXTREMELY comfortable; the sheets were clean; the pillows in great shape. Despite the "condition" of the other furniture, the room was clean, as well as the bathroom; there were ample clean, new towels, toilet paper, etc. On any other night, I would more than likely have requested a different room. I'm glad I didn't. The bed was so comfy; the hotel and surrounding area was quiet. I slept like a rock. Max offered me a late check out of noon rather than 11 a.m. which was quite helpful. The lobby was decorated nicely; was clean and inviting. Upon leaving, the day clerk was smiling and courteous. There was fresh, hot, strong coffee with real half and half provided (the real half and half is definitely a plus for this slightly high maintenance chick). All in all, I believe I would stay here again. My reasons for a re-visit include: curiousity, as to what management will do next to improve their property; I was impressed by their effort that was evident in my short stay. Other reasons include, the friendly, helpful and courteous staff and the wonderfully divine queen bed. Thank you for letting me share.
8 years ago (11-04-2017)
Staff was very nice, our plans didn't work out and we needed to change to the next day 10 minutes after I booked the room at 11:00pm at night. The staff at night directed me to a manager to talk to the next day who would either allow me to switch my stay or refund my money. Of course per the paper I signed it clearly states 24 hour notice, no refund. I was expecting no refund and to be out the money I spent for the room. I went there to talk to the manager the next afternoon​ and the money had already been refunded to my credit card (already posted on my card too) and they were so understanding, since I never went into the room and told them 10 after I booked the room they were happy to refund my money. I will definitely go back there. The staff is very nice, Harmon works two jobs, still is professional and willing to help.
8 years ago (04-06-2017)
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