Emergency & Critical Care Pet Hospital

Reviews, get directions and contact details for Emergency & Critical Care Pet Hospital

Address: 14185 Beach Blvd, Jacksonville, FL 32250, USA

Phone: (904) 223-8000

State: Florida

Zip Code: 32250

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Reviews

Dr. Jones and Shelby were so comforting, informative, and kind to both myself and my pet. Dr. Jones even printed out some handouts about UTIs with felines (what my cat was suffering from) for me to read so I could gain insight into what is happening with my cat. 
They give you pricing up front, unlike other animal clinics, and allow you to choose the best options for your animal and your budget. (Different forms of medicine with different pricing, different tests, etc). 
Everyone was super down to earth and spoke to you like a friend, giving all the information you needed and allowing you to be part of the process of treating your pet which truly puts your heart and mind at ease.
Overall, wonderful experience. I haven't even left the clinic and I'm just so happy that I chose this clinic to go to. Highly, highly recommended.

 8 years ago (09-07-2017)

Unfortunately I have had to utilize the emergency services here more than I would prefer. But every time I was taken care of and treated with respect for myself and pet. Sure it's not cheep for emergency services but neither is the emergency room when I need it for human services. But I always leave with a pet on their way back to being healthy thank goodness being we all know the day will come where that will not be the case.

 8 years ago (20-05-2017)

I called begging to have help for my two month old kitten I rescued from the streets. I took her to Hershel animal clinic where her vet is they gave her this wormer that made her very sick where she hand not ate in now two weeks and became very skinny white her brother is doing fine. She's very weak where she can't move hold her own weight or anything. She just laying there going g potty o. Her self. They turned me away. How can someone that's supposed to care so much about animals not be willing to help save ones life from suffering. This place makes me sick to think they could let a helpless kitten died slowly from not being able to breath or move or anything. So now she has to suffer due to me paying rent and not being paid until the 7th because someone can't help her little life. I will be making his public to the world through social media of how many hospitals have turned away a poor kitten because they can't save a life.

 8 years ago (02-07-2017)

I'll echo some of the other reviews. Some of the themes that were true of our visit to their facility tonight: 

- Using your emotions to get you to pay for unnecessary tests. Vet told us our dog possibly had a life threatening blood issue based on nothing more than a hunch. 
- Unprofessional staff. One gentleman was friendly and helpful. The vet herself seemed to do nothing more than guess. Very little certainty in what she was saying, other than that she was certain we needed to pay for more tests. The nurse was very immature. She made several weird jokes and often trailed off in the middle of sentences.

We left the facility with less confidence in Bear's condition and $375 less in our bank account. Now I'll be taking tomorrow off of work to take him to our primary vet so I can be certain he's okay. You're better off treating your pet at home.

 9 years ago (29-08-2016)

Charged us over 3 times the price of what other vets charge for a surgery. Our dog died during the surgery, and then they asked for more money! Stay away. This was a while ago.  Hopefully it's under new management.

 8 years ago (19-02-2017)

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Emergency & Critical Care Pet Hospital

Reviews, get directions and contact details for Emergency & Critical Care Pet Hospital

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