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Empress Express

  1. Mansfield
  2. Mansfield Chinese

Reviews, get directions and contact details for Empress Express

Empress Express
Address: 1041 Park Ave W , Mansfield 44906, OH, US
Phone: (419) 524-4200
State: OH
City: Mansfield
Zip Code: 44906


Opening Hours

Monday: 11:00-21:00
Tuesday: 11:00-21:00
Wednesday: 11:00-21:00
Thursday: 11:00-21:00
Friday: 11:00-21:00
Saturday: 11:00-21:00
Sunday: 00:00-00:00

Update Info

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Reviews
Nice place. The food was good. Portions are good size. I would go backFood: 4/5
The noodles were soggy and watery, only a few small pieces of meat, and definitely over priced for the quality. Will never go back.
I just picked up an order for someone they said was amazing but I didn't try it ... The staff was helpful and friendlyService: 5/5
When we received our food it was thrown in the bag and it wasn't even what I had ordered. Called back to talk to a manager and they don't have one. Asked to talk to the owner and he was cooking. Wouldn't even fix the food they messed up.
The food was gummy and drowned in sauce. The vegetable egg roll had little vegetables. And the meat was hard and we got very little. I would not recommend this food to anyone. And I wouldn't give it to the homeless. Close down fast.
ordered 3 different meals. all 3 meals were the worst food we all ever tried to eat. spend $40 for food we just threw in trash. will never ever go back.. we had to find something else to eat. Grease they cook food in was so old and bad. no vegetables in any of the meals. barely any meat. what happened to this place.....
Came here for the first time since their relocation from the old building up the street, this building was pretty clean and neat all around. The food was steamy hot and fresh, I had the orange chicken and white rice and thought the price was good for the amount I got. And the woman who took my order was awesome and bubbly, her vibe and customer service really sealed the deal for me because it was more hospitable than your typical take out place. Needless to say, it was a filling visit.
This place is only concerned about getting money and not about the customers satisfaction. I ordered a big meal with two different types of beef one was cooked right and the other had a weird look and texture. The beef meal with the weird look and texture came looking grayish like it has gone bad. When I called the manager would not speak to me and told the rep to tell me there’s nothing they can do about it. I will NEVER order from here again! I didn’t get an apology or even a sound of sincerity.
Been eating here for over 20 years, since the old location on park Ave. The quality has really went downhill. No more bamboo shoots, baby corn or water chestnuts now. Seems like the egg rolls might be pre made now too. It’s unfortunate because it used to be my favorite places for take out
Oh my goodness! This was THE BEST FIRST experience I've ever had in a Chineese restaurant. ABSOLUTELY AMAZING!! Don't get me started on the service. The nice lady that rung us up gave us A+++ service. Made sure we had everything we needed for our meal and then some. I would come back any day of the week and invite anybody who reads this to stop by, too!
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