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Enchanted Bridal Boutique

  1. California
  2. Bakersfield Clothing Store

Reviews, get directions and contact details for Enchanted Bridal Boutique

About

Welcome to Enchanted Bridal Boutique: Bakersfield's premier bridal and special occasion destination.

Story

Our mission is to provide all of our customers the same respect and the highest level of customer service humanly possible. At Enchanted Bridal Boutique, we want to make your wedding day one of the most memorable days of your life.

We are a full service bridal boutique. We carry maid of honor dresses, mother of the bride dresses, flower girl attire, prom gowns, special occasion gowns, and tuxedos as well as bridal gowns.

Enchanted Bridal Boutique is the only store in Bakersfield to carry Alfred Angelo's Disney Fairy Tale wedding gowns. We also carry Alfred Angelo's Sapphire and Modern Vintage collections, as well as wedding gowns by Justin Alexander, WTOO, David Tutera, and Love Marley by Watters.

But we don't just stop at gowns ... We carry veils, accessories, and undergarments as well. We are truly your one-stop-shop for wedding attire in Bakersfield!

Address: 4817 Stockdale Hwy, Bakersfield, CA 93309, USA
Phone: (661) 847-9700
moc.kooltuo@euqituobladirbdetnahcne
State: California
Zip Code: 93309


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Reviews
ENCHANTED YOU ROCK! RESPONSE From Kimibev Alita's Review BELOW: (BEST FRIEND) At Barefield's we strive to please our customers, as our customer repeat business rate is at least 98%. It is always that one no matter what you do you cant please them. As i proceeded to do Maria's (The bride) fitting i suggested her to take in the bust and sides. I gave her the price and she became overwhelmed and said to me 'I can only afford to pay for the bust." We agreed, she gave me half down which was $40.00 . I had wrote on the invoice to take in sides and bust Due to be being busy that day, i forgot to cross out the sides on her invoice, as she said she was not going to pay for it. We both were aware that the alterations to be completed was only the bust, as she declined to have the sides completed. June is a very busy month as I see between 35 to 40 BRIDES in June alone. Must I say out of all of the Brides every last one of them were extremely happy with the results of their alterations on their dress. It is always that one that no matter what you do, you just can't please them. And it always people like Maria go on line and post bogus information about a business, when it was her that was totally at fault. I don't know what I could have done to make Maria Happy, as making Brides happy is my goal in my business. We both agreed to a pick up date, apparently that was not good for her, so the only solution was to return her dress in good condition and her full deposit of $40.00. I called Maria 4 weeks prior to her wedding to pick up her dress. We agreed for her to pick up on June 21st at 2:30 pm. It is not uncommon for Brides to pick up their dress 3 to 4 weeks prior to their wedding. I have seen them pick up their dress a week or even a day prior to the wedding. A few hours later Maria's Mom called and explained Maria was having some difficulty with her finance of 7 years and was on edge about the wedding. I told her Mother I totally understood . Maria arrived at my place of business several days prior to our agreed pick up date without notice. About 3:30 pm I heard someone at my door. I opened the door to find Maria and 2 of her friends from work. They Were Very Aggressive And I Was Concerned For My Safety! One female was very unprofessional and begin to try to force her way inside . I requested her to stay outside and told Maria the Bride to come in. Maria seemed to be very embarrassed of the outcome of the visit. She came in with her head down, I gave her the dress and returned her full deposit of $40.00. I am sure Maria realized she totally overreacted along with the other girls, and she was now worried who would fix her dress and what would be the cost, as I give Enchanted Brides a discount. We love our Brides! If you are in need of a good Tailor, and really good Tailor that will go above and beyond to provide excellent service, please give us a call..............
8 years ago (27-07-2017)
Although it wasn't enchanteds company that did the actual catastrophe, they definitely were a part of it. They highly recommended the bride (my best friend) to get her dress, that she bought from them, altered by Debbie from Barefield'a tailoring and bridal.. she got fitted IN enchanted's boutique and Debbie walked out of their boutique with the dress (which to me, if anything happened inside of their store, especially if they recommended her and called her there, they should be liable too). Long story short, 2.5 months later (2 weeks before the wedding) the bride is begging for her back and Debbie is refusing to give it back. It wasn't worked on AND she was asking for another $150 to do the sides which was already included in the original price? Bride finally got her dress back after having to call the BPD, and enchanted kept saying during this entire thing "we don't get involved with the tailoring". If you don't get involved, please don't recommend someone who's already had bad reviews AND have them do the fitting in your boutique.
8 years ago (16-06-2017)
I had such a wonderful experience at Enchanted Bridal a month ago, I already have referred them to a friend as a place to get their wedding dress. I first went to Enchanted Bridal as a walk-in, and the owners were so nice, and helpful, and sweet. They spent over an hour with me, picking out every option we could find that I may like. Soon after, I had sent them an email about scheduling a time to come in as an appointment, to which they responded with in 24 hrs and I was able to make an appointment. At the appointment, the owners and staff were amazing to my Mother and I. We spent over 2 hours trying on dresses, figuring out how we can alter different ones to get the look I wanted; and once I finally 'said Yes to the Dress', they celebrated with us with a wine and cupcake toast. So wonderful and fun. I give them an A++ for customer service. They went above and beyond, were so kind, and helpful and patient.
9 years ago (11-04-2016)
I have nothing but positive feedback for Enchanted Bridal Boutique. These ladies are truly amazing and will take good care of you during this special time! They have become more of a family during the whole dressing searching process. My Experience: After a rough morning at another bridal shop, my mom & I showed up to our afternoon appointment on a Saturday. I’m not going to lie; my head was hung a little bit lower & I wasn’t really thrilled to try to squeeze into any more dresses that day but since we had an appointment- we showed up. However, I called ahead because I heard they had a Justin Alexander dress I was eyeing…We were immediately greeted & asked to fill out some paperwork & then chatted a little about what I was searching for and price range—My mom & I got to browse hundreds of dressing picking things I liked but also the consultant selected a handful of dresses based on our discussion. My entire appointment was 1:1 the whole time which was awesome & super personable & focused. I never felt once rushed or I was being indecisive. It was truly, all about finding the perfect dress that day. My consultant, Liz, picked out some AMAZING dresses that worked well with my body & things I never would have thought about. Thank goodness for that! She even pulled that special Justin Alexander dress I came to see. The store wasn't too busy either and when a handful of other brides came in & it was still a 1:1 appointment- never did she have to leave to help someone else. The manager & owners were also on the floor assisting all the brides & offering other recommendations to the consultants. At one time during my appointment, Lizete, Sam, Patricia, and Angela, & were all graciously assisting, making sure the dress was laying nicely, and matched a belt & veil to my style. I fell in love with the dress! I wasn’t ready to commit that Saturday because I had one more appointment set up in Santa Barbara the following day. But I had a feeling I would be back. In addition, they never have once made me feel pressured to buy or there was a time period that I had to make a decision to get a "great" deal. A few weeks later, I saw Lizete at the local Bridal Show & she remembered me (that’s always a nice feeling). She asked me how my dress shopping was going & if I wanted to come back to try back on the dress. Again, no pressure—I came in the next day by myself to retry on 'the dress' and 100% knew that the original dress I came looking for at Enchanted Bridal Boutique was ‘the dress’. It was a great experience yet again with 1:1 help & the best situation possible I could have had without any of my friends or family with me when making that ‘big decision’. They gave me their honest opinion & helped me once again with a veil, belt, & accessories. In a nut shell- amazing customer service, welcoming atmosphere, & their range of dresses in style and price are incredible. Since purchasing the dress I have called a few times to ask on updates about shipping dates, walked in to try on hair pieces, and just stopped by because I was in the area. They are super professional too & will kindly give you a courtesy call if a payment is approaching—which when planning a wedding can be super helpful. Overall, Enchanted Bridal Boutique has a great group of women who know what they doing and you can tell they love doing what they do. They will certainly help you find that perfect dress that makes you feel confident & great.
8 years ago (28-04-2017)
DO NOT BUY DRESSES FROM HERE!!! WE ORDERED ALFRED ANGELO DRESSES AND GOT UGLY ASS BOOTLEG DRESSES THE DAY BEFORE THE WEDDING!!! THEY SAID THAT THEY WERE GOING TO REFUND US OUR MONEY BACK BUT A FEW DAYS AFTER THE WEDDING, MADE UP AN EXCUSE THAT THEY "HAD TO FIRST GET IT FROM ALFRED ANGELO"!! MY NIGHT WAS RUINED BC I GOT STUCK WEARING A TOTALLY DIFFERENT UGLY DRESS I DIDN'T EVEN PICK OUT!!!! OH AND THEY BEG YOU TO WRITE A GOOD REVIEW. MY ADVICE, IS TO WAIT UNTIL YOU GET YOUR DRESSES BEFORE WRITING A REVIEW. I'M SOOO UPSET WITH THESE PPL!!! I WILL NEVER RECOMMEND TO MY FAMILY OR FRIENDS!
8 years ago (05-02-2017)
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