Erickson Plumbing, Heating, Air, Electrical

Reviews, get directions and contact details for Erickson Plumbing, Heating, Air, Electrical

Address: 1471 92nd Ln NE, Blaine, MN 55449, USA

Phone: (763) 783-4545

Website

State: Minnesota

Zip Code: 55449

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Reviews

My partner Cat and I needed a new water heater since our old one was leaking everywhere! Roy from Erickson came to replace the old one with the new one. We rent our townhouse and as far as maintenance goes we don't always receive the best "customer service " the maintenance usually leave their shoes on, make messes that we end up cleaning, and over all just seem bothered by any questions we may have! 
So having Roy in our home today was Amazing! We felt free to ask any questions we had which Roy was able to answer, he laid down tarps to walk in and out of our house, and left our place cleaner than he found it! And we keep a clean house! Roy was really nice and his customer service was outstanding, my partner and I would both choose to have Roy back for all our Erickson needs! We will be making sure to ask for Roy every time and so should you!

 8 years ago (09-08-2017)

The overall installation of the HVAC system went smoothly.  

However,  the follow up Erickson's did regarding the scheduling of the city inspectors was absolutely horrendous.  We scheduled 3 different full days with an Erickson Plumbing/Heating employee to block off entire days to wait for the City inspector to show for the inspection of the electrical on the the Unit.

All three times Erickson's assured us someone would be coming from the City to inspect the electrical connection.  Granted we know this is a separate entity than Erickson's Company, however they are still responsible for ensuring the task is completed per the contract and agreement.  All three days wasted waiting.... and waiting..... and waiting....

A suggestion would be to have the Erickson's Manager call the supervisor of the City employee who continually failed to show at the address as promised.  GET THE PROBLEM FIXED!  Use problem solving techniques and fix the solution rather than just scheduling another time slot in which a no show would transpire.

Satisfied with the quality of work, but dissatisfied with the problem solving, intellect and ability to adjust to a changing environment.

 9 years ago (14-12-2016)

I have used Erickson's for a complete HVAC system replacement and multiple plumbing jobs.    They are competitive and go the extra mile.    I recommend them to everyone.   Give them a shot, you won't be disappointed.

 9 years ago (15-12-2016)

Erickson Plumbing and HVAC are the best people to work with, I own a business and they have never once failed me that is why I only use them for all of my plumbing, electrical, and HVAC work. Zach and his team there are incredible and they are real people with real results. All the services they provide are top notch and pricing is also always very reasonable. Don't waste time shopping, these guys are the real deal!!!

 9 years ago (13-12-2016)

Roy was prompt and polite as well as friendly and highly knowledgeable! I would recommend Roy and the Erickson Plumbing team to anyone I know

 9 years ago (08-02-2017)

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