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Exclusive Motor Sports & Auto Collision

  1. Central Valley
  2. Valley Station Car Dealer

Reviews, get directions and contact details for Exclusive Motor Sports & Auto Collision

Exclusive Motor Sports & Auto Collision
Address: 279 NY-32, Central Valley, NY 10917, USA
Phone: (845) 928-1000
State: New York
Zip Code: 10917


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Reviews
One of the best-run businesses in the Monroe-Woodbury area, EMS runs customer service as a team sport. Professional, respectful, and highly knowledgeable staff that goes more than the extra mile to find what you’re looking for and solve problems with candor but without heaping on the invoice. Exceptional attention to detail. The vehicles they sell are all high-quality. I’ve trusted these people completely with both my car and my Harley since I’ve lived here. They obviously enjoy their work. I look forward to doing business with EMS!
8 years ago (18-10-2017)
Cant go wrong with a family owned dealership. I bought my Mercedes Benz here at a great price, and traded in my old. Purchase was easy, quick, clear and EVERYTHING was COMPLETELY taken care of from brand new tires, to all the DMV work, to scheduling me for my first oil change. Its now my go as well as my families for all of our car needs. The staff is excellent! Thank you Exclusive for always going above and beyond for me.
8 years ago (20-10-2017)
Amazing! Restored my car to brand new! Great service and very professional! I would definitely recommend to everyone!
8 years ago (10-10-2017)
Very nice place nice cars nice motorcycles great prices and excellent service .. My sister scored a great deal on a nice BMW 👍
8 years ago (12-10-2017)
Really wanted to write a good review here...Purchased a used 2007 BMW 328xi with 70k mileage from this dealer on 9/9/17. Test drove well didn't see/smell/feel any issues in my brief local drive. Upon collecting the vehicle I noticed a bulb out warning (having never owned this brand I was unfamiliar with the warning light). After getting home and reviewing the owners manual it troubled me to know there was a bulb out creating the warning display in the dash. It troubled me because I had been in contact with Ed Habisi at the dealer and he informed me of a few items which were corrected before I picked up (oil changed, A LIGHT BULB and added power steering fluid). After leaving the dealer and driving home at highway speeds I noticed a vibration coming from the front end. Took to a family friend who owns a tire business and was informed 3/4 rims were bent. This was not disclosed prior to the transaction. I called and spoke with Saeed at the dealer the next day and explained to him the situation. At first he was unwilling to correct this problem (he explained $300 was taken off the vehicle price - something Ed offered not me asking for it) and the vehicle was sold as is. 90 day Warranty only covered power train and engine. After pushing a bit - he explained we could get them refinished and fixed at ~$150/wheel which he would split the cost on. He also suggested searching for wheels from salvaged vehicles and refinishing those if needed. Given I now owned the car and wanted to get it driveable in addition to immediately losing trust in the dealer - I secured my own wheels. I went back to the dealer and asked them to honor splitting $150/wheel cost. That offer had dropped to $100 TOTAL in reimbursement. Two wheels were found and could be purchased for $50/each he explained (not interested in that - doesn't show much by way of dealer finding salvaged parts when they advertise otherwise). I asked for the original deal to be honored - he was not interested in moving (walking back on a deal demonstrates lack of integrity from a business perspective). He did point out though I did purchase a used car (thank you for stating the obvious) and it was only at the end of this discussion Saeed mentioned one of his technicians had noted in his inspection of the vehicle two of the rear rims were bent. WHY WAS THIS NOT DISCLOSED PRIOR TO SALE? Better yet why wasn't it fixed before selling??? After feeling the negotiation was not going anywhere I informed Saeed I would be writing up a negative review on this transaction - he didn't seem to care and felt "cannot please everyone". He was also informed he lost future business by way of servicing this vehicle. Again didn't care. Terrible business attitude to have - don't care about their customers. I'd be very careful and hesitant purchasing from this dealer. Don't let the flashy vehicles in their showroom fool you. They are used car salesmen - and we all know the saying about used car salesmen. Car is getting inspected 9/16 with BMW - I will update this review with any further findings. BUYERS BEWARE
8 years ago (12-09-2017)
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