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Reviews, get directions and contact details for Express

Express

Story

For over 30 years, Express has been a legendary fashion icon that offers the hottest styles for women and men. Today, Express has more than 600 stores and 16,000 associates across the globe. Find your fashion inspiration and see all the latest trends at a store near you, or at express.com

We welcome all questions and feedback related to Express. Our goal is keep our Facebook page a positive forum for comments and questions.

By accessing our Facebook page, you agree to comply with Facebook’s Terms and Conditions (http://bit.ly/r4IMyZ) as well as Express Privacy Policy (http://bit.ly/oVUvrv).

Any comment, image or video that violates these terms including any material that may be incorrect or inappropriate will not be tolerated and will be deleted immediately. We reserve the right to block you from posting on this page.

We respect your privacy and would like to keep private any details about order numbers, promo codes, GiftCards awarded and resolutions to personal and/or escalated customer service issues. We reserve the right to delete these posts. If you need immediate customer service attention, we recommend you contact us directly at 1-800-477-8844 or 1-888-EXP-1980 for online orders. Or, send us a tweet @ExpressHelp (http://twitter.com/ExpressHelp) on Twitter.

Address: 119 Tallywood Shopping Center, Fayetteville, NC 28303, USA
Phone: (910) 864-7101
State: North Carolina
Zip Code: 28303


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM


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Reviews
I went to exchange a suit I had received as a gift, but had not received a gift receipt. I needed the suit for when recruiting starts at UNC. The suit was now on sale so all the register rang for this $400+ suit was $83. I was ok with that because they could not know how much had been paid for the item. A sales associate was very helpful in searching for items I could exchange for, but when I went to the cashier, the manager made it nearly impossible to recoup the full $83. No matter how I tried to combine the exchanges she'd come up with some "policy" that didn't allow her to transact. I had to exchange each suit separate individually and could not exchange say the $50 jacket for multiple pairs of underwear. I ended up spending an additional $100 out of pocket to exchange a full suit for two pairs of pants. I was very disappointed. When I told her I felt I was being cheated she just gave me the customer service card and walked away. I was not rude at any time and feel her customer treatment was completely uncalled for. I recommend people not to buy gifts at this express store because of their unfriendly return policy and customer experience from management. Sadly, Juan
11 years ago (01-08-2014)
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